Customer-Focused Retail and Security Professional
Resume:
Mikayla Coleman-Carrington *** cummins hwy Apt *
Boston, MA 02126
*********@*****.***
**************@*****.***
EXPERIENCE
Stop and Shop, BOSTON MA — cashier
Responsible for customer service in self scan area, managed online orders with the Quick and Collect scanners and engaged with customers during checkout and responsible for cash handling
Golden Krust, BOSTON MA — cashier/server
06/22-09/22
Prepared patties and other food for customers, served food and drinks to paying customers with other co workers and responsible for cashier duties and problem solving for customers
KinderCare, BOSTON MA — Teacher
11/23-3/24
helped around a lot in classes including mine. I was an infant teacher with my own classroom, building projects, learning new curriculums every other week and covered other Infant/ Toddler classes
Securitas, BOSTON MA — Seasonal Security Guard
5/24-7/24
Implemented and managed comprehensive security protocols to protect company assets, including physical premises, data systems and intellectual property. Conducted regular risk assessments to identify vulnerabilities and appropriate countermeasures to potential threats
chipotle, BOSTON MA — Cashier
8/24-1/25
Processed customer transactions accurately and efficiently, handling cash, credit cards and electronic payments. Maintained a balanced cash drawer at all times, reconciling discrepancies promptly. Handled exchanges or refunds according to company policies while providing excellent services to dissatisfied customers
Securitas, BOSTON MA - Flex Guard
5/24-10/25
As a floater, I worked security jobs and spent the night at multiple businesses and educational institutions
SKILLS
Computer: google Suite, Zoom,
Canva and Typing Programs
Personal: Customer Service,
Cash Handling, Collaboration
and Volunteer.
AWARDS
Young achievers perfect
attendance (2018).
Trailblazer Award (2023)
Amazon, Boston MA - retail worker
11/25- current job
I handle Amazon returns and pick ups, as well as storing customers parcels for them to pick up while also bringing down boxes for Amazon drivers to pick up the closed orders
EDUCATION
New mission High school, BOSTON MA— Biotechnology 1, Anatomy 09/19-06/23
PROJECTS
Daily Table - Dimock Center (5K wellness )
VOLUNTEER
Registered runners and gave out numbers to participants (2022 Race), providing participants with water and supervising safety (2021 Race) and Engaged wit runners and other volunteers during event races
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