Counseling-Ready Customer Service Professional

Cianna Robinson-Lawlar

*********@*****.*** 253-***-****

Work Experience

Style Consultant – Target

• Provided personalized customer service in a fast-paced retail environment.

• Practiced active listening and communication skills directly applicable to counseling.

• Collaborated with diverse teams and supported inclusive service delivery.

Dog Wrangler – Fort Fido Doggie Daycare

• Ensured safety, care, and behavioral monitoring for dogs in a group environment.

• Gained experience observing body language and non-verbal cues—valuable in behavioral psychology.

Barista & Dog Park Attendant – Neighbors Dog Park & Coffee Shop

• Create a welcoming, community-oriented environment for customers and their pets.

• Strengthen interpersonal and multitasking skills in a dual-service setting.

Skills

• Empathetic Listening & Youth Engagement

• Verbal & Written Communication

• Behavioral Observation

• Customer Service & Team Collaboration

• Leadership

• Organization

Certifications

• Mental Health First Aid (2024)

• Tobacco/Vaping Prevention Specialist (2025)

References- Upon Request

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