Customer Service Professional with Results-Oriented Focus

LYNETTE HUCKABY

Phone: 903-***-**** Email: ************@*****.***

CUSTOMER SERVICE PROFESSIONAL

Dedicated customer service professional with extensive experience assisting clients, resolving concerns, coordinating services, and maintaining positive customer relationships. Proven ability to communicate effectively, solve problems efficiently, and provide exceptional service in fast-paced environments. Recognized for professionalism, attention to detail, and commitment to customer satisfaction. CORE QUALIFICATIONS

Customer Service Excellence • Client Relations • Conflict Resolution • Telephone & Email Support • Problem Solving

• Administrative Support • Appointment Scheduling • Data Entry & Record Keeping • Time Management • Sales Support • Team Collaboration • Microsoft Office • Professional Communication • Customer Retention PROFESSIONAL EXPERIENCE

Realtor / Apartment Locator 3P Properties (Remote) June 2021 – Present

• Assist clients with locating rental properties and purchasing homes.

• Respond to inquiries by phone, email, and text in a timely and professional manner.

• Coordinate appointments, inspections, lenders, and closing schedules.

• Educate clients on available options and guide them through the decision-making process.

• Maintain accurate client records and transaction documentation.

• Build lasting client relationships through exceptional customer service. Auditor / Operator Closure Systems International February 2018 – December 2020

• Maintained accurate documentation and production records.

• Collaborated with team members to resolve quality concerns.

• Demonstrated strong attention to detail and commitment to customer satisfaction.

• Worked efficiently in a fast-paced environment while meeting deadlines. Safety Attendant Total Safety April 2014 – August 2018

• Communicated safety procedures and site requirements to personnel and contractors.

• Assisted employees and visitors with questions and concerns.

• Maintained accurate records and compliance documentation.

• Worked closely with clients and team members to ensure a safe work environment. Self-Storage Manager Uncle Bob's Self Storage January 2012 – January 2014

• Managed customer accounts, payments, rentals, and service requests.

• Resolved customer concerns professionally and efficiently.

• Processed contracts, invoices, and daily administrative paperwork.

• Assisted customers in selecting storage solutions that met their needs.

• Maintained office organization and accurate records. EDUCATION

Associate Degree in Business – Wor-Wic Community College LICENSES & CERTIFICATIONS

Texas Real Estate License • CDL Class A with Tanker Endorsement • OSHA 10 • TWIC Card • Basic Plus Certification

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