Retail Team Lead / Operations Manager
Resume:
Bobbie Moffett
Clarendon, AR *****
***********@*****.***
Summary
Motivated Team Lead possessing excellent leadership and planning abilities. Focused on delivering high-quality products on tight schedules. Monitors, trains, and encourages employees to improve skills and meet demanding targets. History of successfully developing and managing strong teams through proactive training and issue management.
Strategic leader in management field known for high productivity and efficient task completion. Possess specialized skills in operational strategy, team leadership, and conflict resolution. Excel in communication, adaptability, and problem-solving to achieve organizational goals.
Skills
Team management
Employee training
Budget management
Process improvement
Payroll and budgeting
Inventory control
Account reconciliation
Billing
Bookkeeping
Payroll processing
Office administration
Data analysis
Microsoft Excel
Payroll administration
Expense reporting
Data entry
Office management software
Experience
October 2021 - December 2022
Walmart - Forrest City, Arkansas
Team Leader Manager
Participated in budgeting activities to maximize resources.
Recruited, trained, and supervised new staff members.
Implemented new processes and procedures as needed.
Ensured that deadlines were met by setting realistic goals.
Developed strategies to increase productivity and efficiency of the team.
Resolved conflicts between team members quickly and effectively.
Created and maintained a positive work environment for employees.
Ensured compliance with company policies and regulations.
Provided guidance, coaching, and feedback to team members.
Organized team meetings to discuss progress and challenges.
Assigned and monitored daily tasks for team members.
Identified areas where teams could improve their skillset.
Initiated training sessions and coached employees to develop effective staff.
Oversaw daily workloads and workflow for smooth operations.
Coached team for success by using corrective action processes.
June 2020 - October 2022
Walmart - Stuttgart, Arkansas
Management Associate
Developed comprehensive training materials for new employees in multiple departments.
Created weekly reports for upper management outlining progress, successes, and areas for improvement.
Implemented new technologies to streamline processes and improve customer experience.
Coordinated resources among multiple departments while maintaining quality standards.
Provided guidance on complex projects from concept through completion while managing deadlines.
Organized internal events such as conferences, workshops, trainings sessions for employees.
Reviewed existing procedures to identify potential areas of improvement or cost savings opportunities.
Conducted regular meetings with department heads to discuss business objectives and strategies.
Implemented effective inventory control procedures and ordered items when stock was low.
Managed new hire trainings and onboarding to educated employees on company policies and procedures.
Wrote email messages, memos, and business letters for management and proofread documentation to provide error-free correspondence.
Coordinated daily schedules and appointments for senior management to optimize time management.
Oversaw inventory of office supplies and placed orders to ensure adequate stock levels.
Utilized office management software to improve efficiency in administrative tasks.
January 2015 - July 2017
Nelson Design & Construction - Stuttgart, Arkansas
Office Manager
Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
Processed payroll accurately ensuring all employees were paid on time.
Maintained filing system for records, correspondence and other documents.
Monitored inventory levels and placed orders when needed.
Responded to customer inquiries via phone or email in a professional manner.
Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
Created spreadsheets in Excel to track data such as vacation requests, sick days .
Developed and implemented office policies and procedures.
Ordered supplies and equipment to maintain adequate inventory levels.
Coordinated meetings, conferences, travel arrangements and department activities.
Managed office inventory and placed new supply orders.
Administered payroll and maintained proper documentation of employee personnel.
Education and Training
June 2019
Crowley Ridge Technical Institute of Technology Forrest City, AR
Associate of Business Administration Business Administration And Management
Academic Achievements and Honors:
Member of the Beta club
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