Operations Specialist - Process Improvement and Analytics

ANA CAMILLE

ANSAN

*****.***.*******@*****.*** 661-***-****

Boston, MA 02134

PROFESSIONAL SUMMARY

A creative Operations Specialist is skillful in executing effective operating rhythms and management systems structures. Expertise in analyzing, articulating, and solving various problems. Analytical and organized professional comfortable working independently or as part of a team. To create exceptional communications, presentations, and spreadsheets meeting diverse administrative needs. Dedicated to maximizing patients’ satisfaction and exceeding objectives with an organized approach and strong multitasking abilities.

SKILLS

Workflow Optimization

Improvement plan knowledge

Excellent Analytical

Calm and level-headed under duress

Fluent in English and Filipino languages

Empathetic and patient

Advanced Math

Advanced Computer skills

Communication

Multitasking

Problem resolution

Working collaboratively

WORK HISTORY

Finance/Feasibility Analyst Hyatt Corporation - Lenox Dale, MA 07/20 - 11/2024

Completed assigned duties and consistently produced a high volume of work to support daily business needs

Conducted needs analysis for new training and staff development programs to support departmental needs

Collaborated cross-functionally to support contractual obligations

Produced sales, and payrolls for staffing.

Intern QED - New Orleans, LA 09/2019 - 07/2020

Sought out and implemented methods to improve service and team performance to boost sustainability

Internship Student Xanterra South Rim LLC. - Grand Canyon, AZ 04/2018 - 06/2018

Used established assembly instructions to complete jobs efficiently

EDUCATION

University of The East 04/2019

Bachelor of Science: Hotel and Restaurant Management

Professional development completed in Total Quality Management

Member of Hospitality Organization Management

Coursework in Planning and Development, Fundamentals of Accounting, Principles of Marketing, Human Behavior Organization, and General Psychology, Fundamentals of Management

Planning and Development, Principles of Marketing, Basic Finance, College Algebra with Business Application, Communication in Business, Information Technology (Computer Fundamentals)

Convention, Events Management

Principles of Economics (Agrarian Reform and Taxations)

Member of Society of International Hospitality Management

Thesis: Business Plan and Feasibility Study for SME

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