Dynamic Retail Management Leader with Proven Growth Record

TINA DAY

**** ******* ** * *** A***, White House, TN, 37188 1-810-***-**** ***********@*****.*** Inspiring leader with extensive experience in all retail related industries and 20 + years in management positions. I have a team-oriented mentality, highly organized, proactive, and punctual. Skilled at establishing long-term client relationships through knowledgeable support and consistent service. I look forward to new a challenge With a successful team I am great with people, I’m very good at working with a team or on my own, I am highly motivated.

I am very skilled in brand building and with product negotiation Well-versed in contract law

Multidisciplinary team leadership

I keep on top of everything and I am great at multitasking when the situation calls for it.

Very good with all things financial as well

Recruiting and Hiring

Business Management - Associate of Arts 1992

St. Clair County Community College Port Huron, MI

High School Diploma 1989

Deckerville Community High School Deckerville, MI

Retail Management August, 2012 to June, 2021

Cato Corporation Hendersonville, TN

Was in charge of supervising and the training of hundreds of employees in effective selling techniques. Oversaw revenue strategies, sales, and customer engagement tactics, resulting in a 40% increase in client base. Dealt with all customer service issues courteously and in accordance with company policies. Implemented strategies to improve customer service, company or brand visibility, and the product and service provided on a continuous basis. Resolved all customer complaints in a professional manner while prioritizing customer satisfaction Profiled, targeted, and prospected territory both within and outside of my current customer base. Oversaw inventory purchases and sales contracts to keep records current and compliant. Set performance benchmarks for customer service, cost control, revenue and profits while recruiting, hiring, and training a high-performing sales and support team. Was in charge of sales transactions with positive annual revenue stream Marketing Manager January, 2000 to May, 2011

Younkers Department Store Fort Gratiot Township, MI Created brand messaging, collateral materials, customer events, promotional strategies, and product commercialization for the company. Transformed company website and social media platforms to better engage customers and promote sales. Created innovative and targeted collateral to support overall branding objectives. Met and exceeded my objectives by maintaining relationships with both customers and vendors. Planned and implemented innovative strategies to meet goals and increase long-term profitability. Gave presentations to senior executives on monthly projections, product launches, and other marketing plans. Keep track of how well the goals and policies are being met. PROFESSIONAL SUMMARY

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WORK HISTORY

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