Compassionate Nursing Student - Caregiver & Customer Service

Laila Scott

Riverdale, GA *****

334-***-**** **************@*****.***

Professional Summary

Motivated and dependable nursing student with experience in caregiving, customer service, front desk support, call center communication, fast-paced work environments, and computer-based tasks. Strong communication and organizational skills with a passion for helping others and creating positive experiences for clients, patients, and customers.

Skills

Caregiving & Patient Support

Customer Service & Customer Relations

Call Center Communication

Conflict Resolution

Inbound & Outbound Calls

Communication Skills

Computer & Data Entry Skills

Time Management

Front Desk Support

Scheduling & Organization

Problem Solving

Microsoft Word & Google Docs

Reliable & Compassionate

Experience

Customer Representative Proficient Call — Remote 2025–Current

Supervisor: *******@**************.*** 1-678-***-****

Handled inbound and outbound customer calls professionally and efficiently

Assisted customers with questions, concerns, and account support

Maintained strong communication and problem-solving skills in a fast-paced environment

Documented customer interactions and updated records accurately

Provided positive customer experiences while meeting company expectations

Caregiver Various Private Clients — Auburn/Opelika, AL 2022–2026

Assisted clients with daily living activities including meals, mobility, hygiene, companionship, and medication reminders

Maintained a safe and comfortable environment for clients

Helped manage schedules, appointments, and household tasks

Built trusting relationships with clients and families through compassionate care

Customer Service Associate Various Retail & Food Service Positions — Alabama 2019–2024

Assisted customers with orders, questions, and problem resolution

Worked in fast-paced environments while maintaining professionalism

Handled cash transactions and maintained clean work areas

Supported team members to ensure smooth daily operations

Front Desk / Administrative Support Various Part-Time Roles — Alabama 2021–2024

Answered phones and assisted customers professionally

Scheduled appointments and organized paperwork

Managed computer-based tasks and data entry

Maintained organized and welcoming environments

Volunteer Experience

Summer Youth Program Volunteer Community Summer Programs — Alabama 2020–2023

Assisted with supervising children during summer activities and events

Helped organize games, educational activities, and group projects

Supported staff with daily program setup and cleanup

Encouraged positive communication and teamwork among participants

Helped create a safe, welcoming, and fun environment for children and families

Education

Auburn High School — High School Diploma, Class of 2022

South University Online — Nursing Student

Contact this candidate