Finance Professional with 26 Years of Experience
Resume:
CONTACT
Royston, GA *****
*********@*****.***
EDUCATION
Associate’s degree
Criminal Justice & Accounting
Middle Georgia College
Cochran, GA
SKILLS
Accounts Receivable
Accounts Payable
Credit Review
Collections
Account Management
Account Reconciliation
Cash Management
Bank Statement Reconciliation
General Ledger
Sales Tax Law in Most States
Customer Service & Relations
Vendor Relations
Complaint & Dispute Resolution
Staff Training and Coaching
Office Process Development & Implementation
Word
Excel
Outlook
Epicor P21
OneSource Tax
Microsoft Dynamics, Business Central
SharePoint
Teams
STRENGTHS
Teamwork and Collaboration
Problem-solving
Professional Language Skills
Excellent Writing Skills
Assertiveness
Precision and Accuracy
Adaptive to Change
Overcomes Adversity
LAURA J. CRABB
Experienced & Innovative Finance Professional
PROFESSIONAL SUMMARY
Highly qualified, resourceful Finance Professional bringing 26-years of diversified experience eager
to take on new role with long-term growth and advancement potential. Personable with a
propensity for building strong relationships. Dynamic problem solver adapts to change and
overcomes obstacles. Excels at managing internal accounting processes, improving controls, and
strengthening systems for optimal performance. Skilled in handling diverse range of accounting
functions efficiently while exercising sound judgment. Proven leader with ability to effectively train
and monitor staff at multiple branch locations to ensure compliance policies & procedures.
WORK HISTORY
AP/AR Specialist – Shark Solutions, Inc., Lavonia, GA (March 2024 – Present)
Handling, coding, and posting purchases made on Purchase Orders. Monitor approval process via document capture.
Handling, coding, and posting of received invoices that do not have a PO. Examples are insurance invoices, rent, leases, office articles via Document capture.
Coding and posting of salaries and benefits for salaried and hourly employees.
Handling, coding, and posting of payments received from customers according to remittance advice provided and any other funds received for 4 different companies.
Handling, coding, and posting of bank transactions for intercompany transfers, loan payments, interests, and bank fees of any kind.
Handling, coding, and posting of expense receipts for more than twenty employees using company debit cards and PEX expense cards for 2 companies and 20 employees.
Maintaining and reconciling 8 active bank accounts ensuring they are up to date.
Handling, coding, and posting of CAPEX invoices in coordination with the finance team.
Maintaining the fixed assets ledger and monitoring the physical presence of said assets in 3 states in coordination with plant managers and European finance team.
Oversee that employees adhere to finance policies & procedures, purchase order & invoice approvals, and company budgets, including risk minimization plans by working with all departments to control spending.
Train other team members across the organization as needed and participate in ongoing training requirements.
Follow up with vendors regarding payment status and issues regarding outstanding balances under incredibly stressful circumstances with a professional demeanor.
Processing & posting vendor payments by debit card and online portal as needed within the guidelines set by the Finance Director.
Making payment proposals, submitting payments to bank for Finance Director’s approval, process payments to vendors via ACH and international wire transfers, and make executive level decisions for large volume of overdue vendors accounts during an extended period of cashflow deficit.
Negotiate payment agreements to keep vendor account holds to a minimum.
Follow up with customers for payment of outstanding invoices due and post payments.
Maintain customer accounts, including contact information and price changes.
During Month End Closing and Year End Audit - Coordinate with the finance team in Denmark to ensure that all asset & liability accounts, bank accounts & intercompany accounts, and vendor & customer accounts are up to date and accurate. Post all relevant expenses & revenue and accrue anything that cannot post before closing.
Sr. AR/Credit Specialist - Tri-State Distributors, Royston, GA (Oct 2015 – Mar 2024)
Managed considerable number of accounts across various industries including e-commerce, national and international companies.
Monitor overdue accounts, counsel debtors on payment options, negotiate payment agreements as needed.
Initiate collection calls while maintaining a calm and professional demeanor in tense situations.
Review delinquent accounts to determine if escalated collection efforts are necessary and will be beneficial considering additional costs incurred.
Process payments and refunds in a demanding environment. Research posting errors and discrepancies for all branches & junior staff to correct transactions.
Manage ACH drafts for high volume of accounts and maintain database. Prepare deposit, generate and distribute monthly statements, respond to customer inquiries, research billing errors, and discrepancies to resolve issues. Maintain detailed notes for interdepartmental access and review by upper management.
Process credit applications, conduct detailed account reviews to identify potential risks and recommend appropriate credit limits for new and existing clients.
Trained new team members in all aspects of accounts receivable and collection processes and strategies. Provide ongoing coaching, training, and support to junior staff as well as staff members in multiple branches.
Coordinated with upper management and all departments to resolve issues.
Work closely with B2B credit processing platform to create online application content and workflow. Assist customers, CSRs, branches, sales reps, and junior staff with all aspects of this system including training.
Developed collection procedures and created a systematic approach to monitoring and updating account status.
Created all letters, applications, authorization forms, and payment agreements for continual use. Authored standard emails for customer notifications for junior staff members thus ensuring consistently professional customer contact.
AR/Credit Specialist - YKK AP America, Dublin, GA (2007 – 2010)
Maintained accounts in database to ensure proper contact information, licenses & tax certificates were valid and up to date.
Payments posted to customer accounts. Researched posting errors and discrepancies to initiate corrective action. Collaborated with AP to reconcile bank accounts. Generated and distributed monthly statements.
Coordinated with multiple branches in various states to correct account errors and resolve customer complaints.
Contacted customers to discuss past-due accounts and prepared reports on current findings and actions taken for delinquent accounts.
Counseled debtors on payment options and arranged installment agreements. Developed comprehensive reports on collection activities, enabling management to make informed decisions regarding credit policies and procedures.
Prepared and submitted legal documents to initiate court proceedings.
Processed credit applications, investigated customer credit references, collected necessary documentation to present to the management for review to determine the applicant's credit worthiness.
Assistant Controller, Office Manager - Flint River Foods, Montezuma, GA (2004 – 2005)
Developed and implemented processes for AP and AR after buyout by Glory Foods with minimal supervision of on-site Plant Manager & Controller, and oversight by CFO located out of state.
Managed day-to-day accounting processes, recorded deposits, reconciled monthly bank accounts, and tracked expenses. Reconciled accounts and resolved discrepancies and issues.
Collaborated with ERP Software Company to inventory and computer systems to improve processes, troubleshoot & resolve issues in office and on the line.
Assisted controller with hiring & training staff, month end & year end closing, as well as quarterly and yearly balance sheets.
Office Manager - Riverside Metal Craft, Inc., Hawkinsville, GA (1994 – 2004)
Managed all aspects of day-to-day office operations including Accounts Receivable, Credit & Collections, Accounts Payable, Purchasing & Receiving, Shipping, Inventory, Banking, Payroll, Taxes, Sales, Hiring & Firing Sales Reps and office staff, Trade Shows, Marketing, Catalog design, and more.
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