Data Entry, Billing & Admin Specialist with 23+ Years

JESSICA TORRES

919-***-**** • *******@*****.*** • Willow Spring, NC

Summary

Detail-oriented professional with 23+ years of experience in data entry, billing, and office administration. Proven track record in accounts payable and purchase order processing within high-volume environments, ensuring 100% data accuracy. Expert at leveraging complex spreadsheets and ERP systems to resolve financial discrepancies and optimize records management for large-scale operations.

Work Experience

Sales Supervisor February 2022 – April 2025

JANOME AMERICA, INC., MAHWAH, NJ

Supervised and coordinated daily operations for a team of 3, prioritizing workflow to ensure timely processing of billing adjustments and promotional documentation.

Reviewed and maintained promotional communications for 1,000+ dealer accounts, ensuring brand consistency and accurate pricing records for reporting purposes.

Managed and updated complex spreadsheets for dealer-level price adjustments, maintaining data integrity for high-volume financial records.

Processed and resolved credit requests and billing discrepancies initiated by district sales managers, facilitating accurate financial reporting and customer satisfaction.

Merchandising Assistant March 2020 – February 2022

JANOME AMERICA, INC., MAHWAH, NJ

Executed high-volume data entry and database management by creating and updating 500+ part numbers and pricing structures in the central ERP system.

Processed bulk data imports for large-scale product updates, maintaining accurate records and document management across the corporate extranet.

Managed the procurement cycle by tracking purchase orders to vendors, ensuring seamless document preparation and delivery tracking for the warehouse director.

Monitored inventory levels and analyzed stock data to provide reporting for senior management to guide purchasing and procurement decisions.

Accounting Assistant July 2001 – February 2020

JANOME AMERICA, INC., MAHWAH, NJ

Performed high-volume data entry of financial transactions, invoicing, and billing records, maintaining a strict emphasis on accuracy and processing speed.

Managed accounts payable operations, including invoice processing, drop-ship billing, and freight charge calculations for nationwide dealer accounts.

Resolved billing discrepancies by processing debit and credit adjustments, acting as a technical liaison between management and vendors to maintain positive relationships.

Developed and implemented standardized protocols for records management and data entry of new machine listings, collaborating with management on pricing structures.

Education

Certificate in Business Administration January 2000 – January 2001

Cittone Institute, Mahwah, NJ

Additional Skills

Core Financial Operations: Accounts payable, Invoicing, Billing, Purchase order processing, Credit adjustments, Financial transactions

Data & Records Management: Data entry, Database management, Records management, Document preparation, Reporting, Data analysis

Software & Tools: ERP systems, POS systems, Microsoft Excel, Spreadsheets, Microsoft Office Suite, Outlook

Professional Skills: Office administration, Vendor management, Subcontractor management, Customer service, Team supervision, Time management

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