Qualified Bus Driver with Safety Focus
Resume:
Chanel Carreira
Killeen, TX *****
**********@*****.***
Work Experience
Bus Driver
Santa Maria Wisdom Center
Santa Maria, CA
December 2024 to February 2025
• Operated a bus safely and efficiently, adhering to all traffic laws and regulations
• Assisted passengers with boarding and exiting the bus, ensuring their safety at all times
• Performed pre-trip inspections of the bus to ensure it was in proper working condition before each shift
• Maintained accurate records of daily mileage, fuel consumption, and passenger counts for reporting purposes
• Adhered to company policies and procedures regarding passenger conduct and safety protocols
• Provided excellent customer service by addressing passenger inquiries and concerns in a professional manner
Bus Driver
SLO Safe Ride
San Luis Obispo, CA
February 2025 to September 2025
• Transported passengers to their destinations on scheduled routes, ensuring timely arrival
• Maintained a clean and well-maintained bus interior, providing a comfortable environment for passengers
• Assisted passengers with boarding and exiting the bus, ensuring their safety at all times
• Maintained accurate records of daily mileage, fuel consumption, and passenger counts for reporting purposes
• Collaborated with other drivers and transportation staff to coordinate schedules and resolve any operational issues that arose during shifts
School Bus Driver
First Student
Santa Maria, CA
December 2023 to December 2024
• Safely transported students to and from school, adhering to all traffic laws and safety regulations
• Maintained a clean and orderly bus interior, ensuring a safe and comfortable environment for students
• Conducted pre-trip inspections of the bus to ensure it was in proper working condition before each route
• Assisted students with boarding and exiting the bus, ensuring their safety at all times
• Followed designated routes according to established schedules, minimizing delays for students
• Attended regular training sessions on defensive driving techniques and student management strategies
• Coordinated with other drivers as part of a team effort to optimize efficiency in transporting students
Sales Associate/ Barista
Albertsons
Santa Maria, CA
August 2014 to September 2024
• Consistently maintained high standards of quality in every drink made, ensuring customer satisfaction
• Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their needs promptly
• Efficiently operated espresso machines, grinders, and other equipment to produce consistent and delicious coffee drinks
• Managed inventory levels to ensure an adequate supply of coffee beans, milk, syrups, and other ingredients
• Handled cash transactions accurately while following company policies regarding cash handling procedures
• Responded effectively to customer complaints or concerns by listening attentively and resolving issues promptly Shift Manager
Shift Manager
Dunkin Donuts
Santa Maria, CA
March 2018 to July 2018
• Assisted in the management of daily operations, ensuring smooth and efficient workflow
• Collaborated with the manager to develop strategies for achieving sales targets and improving customer satisfaction
• Conducted regular inventory checks to maintain accurate stock levels and minimize loss due to shrinkage
• Resolved customer complaints or concerns promptly, ensuring high levels of customer service at all times
• Assumed managerial responsibilities in the absence of the manager, overseeing all aspects of operations
• Developed strong relationships with vendors and suppliers, negotiating favorable terms for procurement of goods
• Managed cash handling procedures, including opening/closing registers, preparing deposits, and reconciling discrepancies
• Monitored employee performance through regular evaluations, providing constructive feedback for professional development
• Ensured compliance with health & safety regulations by conducting regular inspections and implementing corrective actions when necessary
• Developed employee schedules based on business needs while optimizing staffing levels during peak hours
• Maintained accurate records of financial transactions including daily sales reports, invoices, receipts etc
• Utilized POS systems effectively to process orders accurately while maintaining a high level of efficiency
• Assisted in the recruitment, selection, and onboarding of new employees, ensuring a smooth transition into the team Supervisor
Anna's Linens Santa Maria, CA
March 2012 to August 2015
• Collaborated with the visual merchandising team to create appealing displays that increased customer engagement and sales
• Resolved customer complaints or concerns promptly and effectively, ensuring high levels of customer satisfaction
• Supervised a team of 4 employees, providing guidance and support to ensure efficient store operations
• Trained employees on effective upselling techniques resulting in an increase in sales
• Handled cash deposits and safely did transactions with Garda and balanced daily sales. Driver
I also have multiple years of experience in customer service and retail with previous jobs at Marshall’s and Ross. In retail I have worked the sales floor, cash register and the stock room bringing in new merchandise and stocking.
Education
Human Services (Associate's degree)
Substance Abuse Counseling Certification
Allan Hancock College
Santa Maria, CA
August 2010 to June 2016
Skills
Outdoor work Fleet safety management Company vehicle operation Delegation Retail sales transactions Food preparation Workplace health and safety regulatory compliance Mobile devices Customer complaint resolution Van driver Charter driver experience Computer skills Data entry Customer communication Customer service Automotive fluid replacement Local driving routes Paratransit Technical Proficiency Assistant manager experience Customer support Record keeping Team leadership Customer satisfaction tracking Transportation planning Team development Working with people with disabilities Inventory Control Equipment maintenance Conflict management Transportation safety regulations Hours of Service (HOS) regulations Electronic logging for truck drivers Individual consumer customer service Coffee Experience Clean workspace maintenance Commercial driving School Bus Driving Typing Box truck Luxury coach driving experience Safe work practices Power tools Guest relations Customer relationship building Retail store experience Microsoft Outlook Merchandising Route driving Produce Processing cash transactions Basic math Phone etiquette English Pre-trip inspection protocols Vehicle maintenance Client interaction via phone calls Stocking Windows Delivery detail verification Motor coach Route planning Cleaning Vehicle maintenance logs Defensive driving DOT (Department of Transportation) regulations Delivery Driver Experience Sanitation Front desk Vehicle inspections Quality control operations Team motivation (leadership skill) Articulated bus driving experience Cash Handling Supervising Experience Task prioritization Driving City transit bus driving experience Writing skills Commercial cleaning Van delivery (delivery method) Load & unload Oil change Commercial vehicle Adhering to traffic regulations Passenger vehicle Shuttle driving Organizational skills Post-trip inspection protocols Driver safety training Safe environment creation GPS Hand tools POS Store Management Experience Performing regular vehicle safety checks Computer operation Retail sales Climbing Driving in adverse weather conditions Microsoft Excel Delivery driving POS systems Full-size bus driving experience Over the road (OTR) driving routes Customer inquiry handling Employee relations Experience with children Shift Management Time management Van driving Bus Driving Heavy lifting Communication Skills
Certifications and Licenses
Class C
May 2024 to December 2034
First Aid Certification
January 2024 to January 2026
Additional Information
Authorized to work in the US for any employer
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