Detail-Oriented Data & Admin Specialist

Tiffany Moncur

Customer Service Rep

*** ***** ***** ** ****** Terrace, FL 33617 +1-813-***-**** *******.********@*****.*** Professional Summary

Detail-oriented professional with 3+ years of data processing and administrative support experience. Proficient in accurate data entry, record management, and report generation, with a strong command of Microsoft Office. Demonstrated ability to verify information and maintain quality standards in fast-paced, remote environments, ensuring efficiency and precision in handling high-volume data. Work Experience

Data Processor

Hillsborough County Public Schools Tampa, FL

November 2022 to Present

• Accurately prepared and maintained records for location and verification of data system information, ensuring data integrity and completeness

• Prepared detailed reports for administrators and teachers to support decision-making

• Registered students efficiently, maintaining accurate enrollment data

• Coordinated with central data processing unit to obtain and verify data print-outs, ensuring timely and accurate data flow

Wholesale Representative

Ford Motor Credit Company Tampa, FL

May 2016 to August 2022

• Verified dealership documentation thoroughly to initiate accurate payment processing and ensure compliance with company regulations

• Researched vehicle values meticulously to assure accurate dealership inventory records

• Calculated dollar amounts to validate values, pricing, and finance amounts, supporting financial accuracy Patient Service Representative

World Wide Medical Services Tampa, FL

August 2013 to April 2016

• Ordered medical supplies accurately for patients, adhering to company guidelines and ensuring timely fulfillment

• Verified patients' health insurance information to support billing and service accuracy

• Followed up on online requests to maintain efficient order processing and customer satisfaction Customer Service Rep

KB Promotions LLC

October 2011 to May 2013

• Provided clear information about vacation deals and add-on activities to clients, enhancing customer understanding and engagement

• Addressed customer inquiries regarding offers and discounts to support informed purchasing decisions Team Leader

McDonalds

September 2006 to July 2008

• Delivered excellent customer service, addressing customer needs and ensuring satisfaction

• Trained new crew members to maintain service quality and operational standards

• Utilized typing skills and proficiency in Microsoft Office suite to support administrative tasks

• Operated office machinery including printers, fax machines, and copiers to facilitate daily operations Education

Medical Assistant Certification (Some college)

Florida Career College

2011 to 2012

Diploma

Miami Carol City High School

2002 to 2006

High school diploma or GED

Skills

Data entry Microsoft Word Microsoft Excel Microsoft Outlook Microsoft Office Typing Attention to detail Organizational skills Computer literacy Customer communication Time management

Awards

Great customer service and team player awards

June 2019

I’ve been selected various times for teamwork awards, and I’ve received various accolades for excellent, accurate work performance and customer service skills.

Certifications and Licenses

Driver's License

Additional Information

Authorized to work in the US for any employer

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