HR Operations & Executive Support Specialist

+346******* ebhament @gmail.com Houston, Texas Linkedin : Linkedin Profile

Pre-Employment Coordination • Onboarding Support • ATS Systems • HR Documentation • Candidate Communication • Scheduling • Payroll Support (Gusto) • Time Tracking (Hubstaff) • Confidential Record Management • Process Improvement • Microsoft Office • Google Workspace TRACEY EBHAMEN

SUMMARY

HR Operations and Executive Assistant professional with experience supporting high-level leadership and managing day-to-day people operations. Skilled in onboarding, payroll coordination, compliance documentation, and administrative systems including Gusto, ADP, Hubstaff, and Clio. Known for improving workflows, maintaining confidentiality, and supporting fast-paced environments. Recognized for improving operational efficiency and maintaining accuracy in high- volume environments.

SKILLS

PROFESSIONAL EXPERIENCE

HR Operations / Payroll (Contract) Justice By Carter August 2025 - February 2026 Supported executive leadership while managing HR operations and administrative workflows Coordinated onboarding processes, documentation, and employee records Assisted with payroll coordination using Gusto and ADP Maintained confidential records and ensured compliance across internal systems Managed calendars, communications, and scheduling across multiple priorities Utilized tools including Hubstaff and Clio to track time, manage documentation, and streamline workflows

Improved organization and efficiency within daily operations in a fast-paced environment Executive Assistant (Contract) / Part Time Private Office, Dallas Texas April 2024 - April 2025 Provided high-level administrative support to leadership in a demanding, high-volume environment Managed scheduling, travel coordination, and day-to-day executive operations Handled sensitive information with a high level of confidentiality and professionalism Supported internal processes and communication across teams Maintained structure and efficiency across overlapping priorities LVL III Supervisor RC Call Center — San Antonio, TX October 2023 - March 2024 Trained and onboarded new advisors on call procedures and performance standards Conducted coaching sessions to improve employee performance and support development Managed escalated customer issues including disputes and fraud cases Supported leadership by reinforcing operational standards and assisting with team oversight Client Specialist Automated Records — Bryan, TX January 2021 - September 2023 Supported executive leadership while managing HR operations and administrative workflows Coordinated onboarding processes, documentation, and employee records Assisted with payroll coordination using Gusto and ADP Maintained confidential records and ensured compliance across internal systems Managed calendars, communications, and scheduling across multiple priorities Utilized tools including Hubstaff and Clio to track time, manage documentation, and streamline workflows

Improved organization and efficiency within daily operations in a fast-paced environment Key Holder Natural Pawz — Houston, TX September 2018 - December 2020 Provided high-level administrative support to leadership in a demanding, high-volume environment Managed scheduling, travel coordination, and day-to-day executive operations Handled sensitive information with a high level of confidentiality and professionalism Supported internal processes and communication across teams Maintained structure and efficiency across overlapping priorities Volunteer Coordinator Christian

Helping Hands

Supported community outreach initiatives assisting individuals and families in need

Assisted with administrative coordination and

internal documentation

Maintained organized records to support nonprofit

operations

SERVICE DINING ROOM

Cape Town, South Africa

Assisted with food preparation and meal

distribution for community members

Collaborated with volunteer teams to support daily dining operations

Supported outreach initiatives focused on food

access and community care

EDUCATION

Bachelor of Science in Human Resource Management

Western Governors University Spring 2026

VOLUNTEERING

RESOURCES UPON REQUEST

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