Sierra Drake
Houston,TX *****
**************@*****.***
Professional Summary
#readytowork
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Machine Operator
Keurig Dr Pepper-Windsor, VA
October 2024 to 2026
Operate robot Schneider and Schubert for production Troubleshoot computer from codes and messages
Produce required amounts daily
Follow safety and LOTO procedures
Order Selector
Merit Logistics-Houston, TX
November 2022 to Present
Select and scan different orders/invoices
Operate double and triple jack forklift
Package and tag each order
Pallatize boxes/items
Maintain percentage for production
Utilize vocalet for orders
Assistant Manager
PLS Check Cashing Store-Houston, TX
November 2021 to Present
Make sure to provide customer service. Always make sure reports are documented in Microsoft Excel and Powerpoint. Safe stays balanced for each shift. Verification of Identity and active banking accounts. Also speak Spanish for those who need the translation Assembly/ Control Arm Operator
Tenneco Driv-Napoleon, OH
May 2024 to August 2024
Operate robots
Verified Weldants
Package parts after inspection
Leasing Agent
Elandis Management-Houston, TX
February 2024 to June 2024
Verified documents were valid for rental. Provided Customer Service and also conducted open houses. Worked on different software such as Yardi
Leasing Agent
Irvington village apts-Houston, TX
March 2023 to September 2023
Worked for Houston Housing Authorities, verified income, backgrounds, and history for rental approval Operator
ReconMR-Houston, TX
February 2021 to September 2021
Provide customer service over the phone. Bilingual in Spanish. Made sure to reach goal for calls per hour. Marketing Coordinator
Aventura Dental-Houston, TX
September 2019 to November 2020
Handout flyers and set up appointments for the Dentist Selector/Picker
Pepperidge Farm Incorporated-Willard, OH
May 2017 to October 2019
Operate forklift to move pallets with boxes. Picked each item to complete tickets. Wrapped boxes in wrap and tag each pallet
Place I'm the zone that it departs from
Assistant Manager
Sam's Suds-Houston, TX
April 2018 to March 2019
Made sure customers were satisfied or needed assistance. Kept laundromat clean. Also kept daily log of safe and money in the laundromat.
Shift Leader
Jack in the Box-Houston, TX
May 2012 to February 2017
Kept labor and food costs down. Made sure food was prepared fresh and by food safety standards. Operator
FINAL EXPENSE DIRECT-Houston, TX
June 2011 to February 2014
Sold life insurance to seniors over the age of 50 over the phone. CNA - Certified Nursing Assistant
Rosy (in)-Home Health Care Services inc-Austin, TX March 2007 to September 2010
Prepared and Prepped meals daily
Clean and sanitize linens and living area
Prepare and give medication to patient
Assist with daily exercises and routines
Billing Clerk
Diabetes America-Houston, TX
September 2008 to March 2009
Filed claims and also did adjustments.
Education
Diploma in Cosmetology
Ogle Beauty School - Houston, TX
May 2021 to September 2021
High school or equivalent in Medical Billing and Coding Everest Institute-Bissonnet - Houston, TX
January 2008 to November 2008
Skills
• Inventory
• Fair Housing regulations
• Negotiation
• Microsoft Word (8 years)
• Medical office experience
• ICD-10
• Adobe Acrobat
• Customer relationship management
• Claims Processing (8 years)
• Salesforce
• Patient Care
• Accounts receivable
• Medical terminology
• Medicare
• Scheduling
• Microsoft Powerpoint (10+ years)
• Customer Service Skills
• HIPAA
• ICD coding
• Auditing
• Insurance Sales
• QuickBooks
• Documentation review
• Banking
• Management
• Medical coding
• ICD-9
• Training & development
• training
• Clerical experience
• Answering Phones (10+ years)
• CPT Coding
• Bilingual
• Tax experience
• Human resources
• Physiology knowledge
• Recruiting
• Typing
• Medical receptionist
• Medical Records
• Home health
• Anatomy knowledge
• Cash handling
• Schedule management
• Account reconciliation
• Supervising Experience
• Medical Coding
• Marketing
• Warehouse experience
• Shipping & receiving
• Phone etiquette
• Telemarketing
• Insurance Verification (10+ years)
• Cash register
• Property management
• Customer service
• Medical Billing
• EMR Systems
• Hair styling
• Medical records
• Spanish
• Driving
• Medical Insurance Billing and Coding (10+ years)
• Cash Handling
• Medical Scheduling
Languages
• Spanish - Fluent
Certifications and Licenses
Medical Billing and Coding
November 2008 to Present
Attended Everest Institute and kept a 4.0 GPA.
Medical Billing Certification
Driver's License
March 2023 to November 2032
Non-CDL Class C
March 2023 to November 2031
Cosmetologist
March 2006 to September 2021
Color and cut different types of hair
CPR Certification