Procurement Administrative Assistant Candidate Profile
Resume:
shirley La Combe
Waller, Texas, United States
**************@*****.***
WORK EXPERIENCE
March 2023-Current
Customer Sales/ Service Representative
GREEN'S BLUE FLAME
Waller, Texas, United States
• • Build relationships and rapport with prospects
• • Determine the customer's service needs
• • Create and present sales proposal
• • Schedule site visits
• • Complete sales order paper work
• • Schedule installs
• • Take payments
• • Collect past due accounts
• • Be a positive image
• • Develop and execute monthly sales goals
• • Review key accounts to ensure customer satisfaction and obtain references
• • Understand the customer's needs and how the company can meet those needs September 2020-Current
Business Owner
Arm Candy By Shirley
United States
• • Ecommerce professional with 3 years of experience in driving website traffic, increasing sales, and improving customer retention
• • Skilled in implementing promotional campaigns, managing inventory levels, and optimizing search engine rankings
• • Proven track record in achieving significant improvements in website performance metrics, vendor relationships, and customer satisfaction ratings.
• • Promoted business on social media platforms to maximize brand identity and generate revenue.
• • Conferred with customers to understand needs and finalize purchase orders.
• • Kept records for production, inventory, income and expenses.
• • Set pricing structures according to market analytics and emerging trends.
• • Created and implemented marketing and advertising strategies to support revenue goals and promote strategic growth.
September 2022-March 2023
Sales Support/Account Manager
Sutong Tire Resources
United States
• • Create SO from PO, Assist Accounting with Credit Memo, Support Customer concerns, request, claims and warranty.
• • Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
• • Built and maintained productive relationships with customers and internal partners.
• • Communicated progress of monthly and quarterly initiatives to internal and external stakeholders.
• • Sourced new opportunities to introduce products and services to potential customers.
• • Resolved customer complaints by offering creative solutions and incentives. April 2016-January 2021
Sales Support, Inventory Specialist
Fastenal
United States
• • Sales Support including: sourcing, quoting, vendor purchase orders, package tracking, inventory control, floor communications, procurement, and invoicing
• • Data entry, Microsoft office suites, Client processing of payments, finance applications, mail distribution, maintaining and ordering supplies, and fulfilling requests for copies and meeting documentation.
• • Performed scheduled inventory counts and supply audits.
• • Participated in physical inventory counts to keep information accurate and current.
• • Assisted with execution of projects and made recommendations for process improvement to appropriate leaders.
• • Monitored database system to prepare and deliver customer orders on time.
• • Developed relationships with suppliers to obtain competitive prices.
• • Oversaw sales support team projects and implemented methods to improve efficiency and service levels. January 2012-December 2015
Various Receptionist Roles
Employee Staffing
United States
• • Customer Service and Accounts Receivable, processing of payments, Microsoft Office Suite, data entry, customer service/support, administrative assistance, collections, medical billing, inventory control, sales, wholesale, distributing, and dispatch.
• • Scheduled and confirmed appointments.
• • Answered and directed incoming calls using multi-line telephone system.
• • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
• • Maintained daily calendars, set appointments with clients and planned daily office events.
• • Oversaw office inventory by restocking supplies and submitting purchase orders.
• • Scheduled and confirmed appointments and meetings for management team.
• • Answered phone calls, provided information and connected callers to appropriate personnel. SKILLS
Sales Customer Support/Service Past Due Accounts Customer Satisfaction Proposal Schedule Sales Proposals Sales Presentation Promotional Programs eCommerce Pricing Needs Assessment Advertising Website Traffic Growth Revenue Growth Inventory Levels Inventory Management Social Media Trend Analysis Customer Retention/Renewal Market Analysis Performance Metrics Search Engine Optimization (SEO) Vendor/Supplier Relations Purchase Orders Brand Marketing (Branding) Web Analytics Search Ranking Marketing Strategy Performance Management Sales Support Accounting Customer Relations Resolve Customer Issues Exceeded Sales Goal Sales Management Billing Data Entry Physical Inventory Process Improvement Order Supplies Microsoft Office Database Technology Purchasing/Procurement Finance Software Vendor/Supplier Planning Order Delivery Time Management Photocopy Order/Customer Fulfillment Mail Processing Wholesale Industry Medical Billing Telephone Skills Fax Machines Accounts Receivable Processing Calendar Management Administrative Skills Event Management
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