Remote Administrative Specialist Logistics & Inventory Data Mngmt

MELANIE WALSH

Dickson City, PA 315-***-**** ******.**@*******.***

PROFESSIONAL SUMMARY

Dynamic and versatile professional with 15+ years of experience across warehouse operations, logistics, team leadership, customer service, and production environments. Forklift certified with hands-on expertise in MHE, lean manufacturing, inventory control, and order fulfillment. Proven track record of reliability, adaptability, and consistently strong performance in fast-paced settings. CORE COMPETENCIES

Forklift & MHE Operation (Certified). Team Leadership & Staff Training

Logistics, Shipping & Receiving Inventory Control & Cycle Counts

Lean Manufacturing / 5S / Kaizen / TPS Assembly & Quality Control

Order Fulfillment & Picking/Packing Customer Service & Conflict Resolution

Microsoft Office Suite (Word, Excel) SAP · WaveTrak · JDE · UPS WorldShip

HazMat Certified (USDOT & DGI) Cash Handling & POS Systems

Scheduling & Production Supervision Problem Solving & Process Improvement WORK EXPERIENCE

Break Pack Selector McLane Company – Jessup, PA Feb 2026 – Present

• Select product accurately and efficiently for customer orders in a high-volume distribution environment. Material Attendant 2/ Shipping Raymond Corporation – Kirkwood, NY Mar 2025 – Feb 2026

• Coordinate industrial battery logistics; maintain USDOT/DGI HazMat certifications.

• Perform inventory control through receiving, putaway, cycle counts, and audits. Assembler 2 / Stockroom Associate Raymond Corporation – Kirkwood, NY Oct 2024 – Mar 2025

• Operated forklifts, pallet jacks, and jib hoists to load, stock, and transport mechanical and electrical parts.

• Performed mechanical and hydraulic assembly per detailed diagrams; inspected assemblies to quality standards.

• Supported lean initiatives (5S, Kaizen) and maintained inventory via computer-based tracking systems. Customer Service Representative Startek – Remote Sep 2023 – Feb 2024

• Managed high-volume inbound calls for utility billing accounts, meeting KPI standards and scheduling electrical services.

Delivery Driver Spark/Instacart – Oneida, NY Apr 2021 – Present

• Shopped for and delivered customer orders with high accuracy and consistently strong customer ratings. Owner / Lead Designer Clever Customs Jul 2021 – Present

• Operate a custom handmade goods business specializing in reclaimed wood furniture, decals, and heat press products.

Construction Laborer Brian Ellis Construction – Oneida, NY Apr 2020 – Jul 2022

• Assisted with demolition, framing, carpentry, drywall, painting, and site safety on residential projects. Shift Manager ALDI – Canastota, NY Jun 2019 – Jan 2021

• Supervised staff, delegated tasks, trained new hires, and enforced safety and operational standards.

• Managed inventory receiving, stocking, pricing updates, and daily produce/meat ordering. Production Supervisor / Assembler Dutchland Plastics – Canastota & Sherrill, NY Oct 2016 – Jan 2019

• Promoted to department supervisor; led team workflow, quality inspections, production logging, and shipping prep.

• Trained new hires on MHE safety and packing procedures; conducted routine physical inventory counts. VIP Services Representative Vernon Downs Casino & Hotel – Vernon, NY Aug 2015 – Aug 2016

• Delivered high-level guest services; created scheduling spreadsheets and coordinated event/promotional communications.

Department Manager McDonald's – Cazenovia, NY Oct 2008 – Jan 2014

• Hired, trained, scheduled, and supervised team members; managed shift operations, quality standards, and marketing materials.

Front Desk Clerk Graziano's World Famous Inn – Canastota, NY May 2007 – Oct 2008

• Managed guest check-in/out, reservations, housekeeping, and inventory with strong customer service. EDUCATION

Regents Diploma in Business – Oneida High School, Oneida, NY (2003) Southern New Hampshire University – Coursework toward English / Creative Writing (2014–2016) CERTIFICATIONS & LICENSES

• Forklift Certified – Stand-up Counterbalance (April 2025)

• HazMat Certified – USDOT & DGI (2025)

• Basic Shift Management – ACE Accredited (2 college credits)

• Advanced Shift Management – ACE Accredited (1 college credit)

• Valid U.S. Driver's License

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