NEAL HANSEN
Venice, Florida
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PROFESSIONAL SUMMARY
Dedicated and dependable Security Officer with experience providing safety, security, and customer service in professional environments. Skilled in monitoring premises, conducting perimeter patrols, securing entrances and exits, assisting employees and visitors, and responding to safety concerns. Strong communication skills with the ability to remain calm and professional in high-pressure situations while ensuring a safe and welcoming environment.
CORE SKILLS
Perimeter Patrol & Surveillance
Facility Security
Customer Service
Access Control
Incident Prevention
Safety Compliance
Door & Building Checks
Employee Escort Services
Observation & Reporting
Conflict Resolution
Emergency Response Support
Professional Communication
PROFESSIONAL EXPERIENCE
Security Concierge
BROOKDALE LISLE December 2024 – March 2026
Answered phones and responded to resident and visitor inquiries in a professional manner. Monitored alarms and assisted with maintaining resident safety and security. Performed room setups for meetings, resident activities, and special events. Greeted guests, residents, and visitors while providing excellent customer service. Assisted residents with questions, concerns, and daily support needs. Maintained cleanliness of common areas and handled garbage removal as needed. Helped create a safe, welcoming, and organized environment for residents and staff.
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Security Officer
ALLIED UNIVERSAL SECURITY 2016 – 2024
Conducted regular perimeter patrols to ensure property safety and identify security concerns. Checked doors, entrances, and restricted areas to maintain building security. Escorted employees safely to vehicles during evening and overnight hours. Greeted customers, employees, and visitors in a professional and courteous manner. Maintained a visible security presence to help prevent incidents and ensure overall safety. Responded promptly to safety concerns and reported suspicious activity when necessary. Assisted in maintaining a secure, safe, and welcoming environment for staff and visitors. ADDITIONAL QUALIFICATIONS
Strong attention to detail
Reliable and punctual
Team-oriented
Ability to work flexible schedules
Calm under pressure
EDUCATION
High School Graduate
CERTIFICATIONS
Illinois PERC Card License – Expires May 2027
CPR Certified – November 2023
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