Safe Transportation & Service Professional

KIMBERLY WILSON

Katy, TX ***** 346-***-**** **********@*****.***

PROFESSIONAL SUMMARY

Dedicated and adaptable professional offering experience across mail processing, transportation, customer service, and security operations. Strong track record of delivering safe, reliable service as a bus driver; performing accurate and efficient mail sorting and dispatching; providing high-quality customer assistance; and maintaining secure, compliant environments. Known for excellent communication, calm decision- making under pressure, and a consistent commitment to safety, service excellence, accuracy, and teamwork. SKILLS

Team Collaboration

Strong Communication Skills

Customer Service Excellence

Incident & Report Documentation

Data entry and record maintenance

Quality control and error-checking

Security Patrol & Surveillance

Safe & Defensive Driving

Route Navigation

Attention to Detail

Problem Solving

WORK HISTORY

School Bus Driver May 2023 – March 2025

Goldstar Transportation – Missouri City, TX

Conduct thorough pre-trip inspections to verify the bus’s mechanical readiness, including brakes, tires, lights, and overall safety systems.

Assist students and other passengers during boarding and exiting to ensure safe and orderly movement on and off the bus.

Uphold and enforce all safety rules and bus regulations, ensuring passengers remain seated while the vehicle is in motion and addressing any conflicts or concerns that arise during transit.

Continuously monitor traffic, road conditions, and surrounding environments, proactively identifying potential hazards to protect passengers and maintain safe operation of the vehicle.

Maintain timely and reliable transportation by following designated routes and schedules while adapting to delays or unexpected changes as needed.

Communicate effectively with parents, school staff, and transportation supervisors to report incidents, behavioral concerns, or maintenance needs.

Keep the bus interior clean, organized, and compliant with safety standards, performing routine checks to ensure equipment such as emergency exits and first-aid supplies are in proper condition. Mail Processing Clerk November 2021 – January 2023 Post Office – Houston, TX

Sort, organize, and prepare incoming and outgoing mail, ensuring accurate routing and proper handling of parcels and packages.

Operate and support automated mail-processing equipment by loading mail into sorting machines, monitoring workflow, and clearing jams or completed mail trays.

Verify and apply correct ZIP codes, labels, and markings to guarantee proper delivery and compliance with postal regulations.

Bundle, package, and dispatch outgoing mail and parcels according to established schedules and distribution requirements.

Perform physically demanding tasks, including lifting, carrying, and maneuvering heavy mail sacks and containers as part of daily operations.

Maintain a clean and efficient processing area while following safety procedures to protect team members and ensure smooth mail flow.

Safety Security Officer U.S Security Associate May 2010 – November 2021 Allied Barton Security – Houston, TX

Performed security monitoring and data entry functions, including detailed documentation and surveillance through closed-circuit television systems.

Conducted routine patrols of office buildings, private businesses, and surrounding premises to deter trespassing, ensure property safety, and maintain a secure environment for authorized occupants.

Managed visitor access by accurately logging individuals entering and exiting the facility, verifying identification, and enforcing access-control procedures.

Collaborated with management and security teams to address security incidents quickly and professionally, contributing to a safe and efficient workplace.

Recognized for exceptional performance, earning multiple promotions and certificates of achievement throughout tenure.

EDUCATION

High School Diploma: May 2005

Jesse Jackson Academy

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