Erin Burke
Humble, Texas *****
***************@*****.***
Self-motivated and hardworking individual seeking to grow professionally. Highly motivated, with 9 years in this field, I have experience in every facet of the phlebotomy industry, from working in a donor environment (running apheresis machines, watching over donors for adverse reactions etc.) to working with sick and elderly patients in hospitals. I possess exceptional collaborative and communications skills,specializing in diversity and equity with a continuous desire to learn through research and exploration. I deeply enjoy helping guide and train peers and novice phlebotomists while simultaneously upholding a level of excellence and customer/client relations. I am passionate about positive client outcomes and experiences through stellar theory and bedside care. SKILLS
● Multitasking
● Organization
● Leadership Skills
● Highly Skilled Phlebotomist
● Managerial Experience
● Customer Service
● Work well in high stress environment
EXPERIENCE
Lone Star College, North Harris Hou Tx- Adjunct Phlebotomy Teacher
December 12, 2023- Current
● Developing curriculum and lesson plans
● Teaching classroom theory
● Conducting hands-on training
● Mentoring and supervisingAssessing student performance
● Maintaining laboratory equipment and supplies
● Maintaining accreditation and complianceRecruiting and scheduling clinical sites
● Collaborating with healthcare professionals
● Staying current with industry developments
Quest Diagnostics, Humble Tx - Patient service tech April 2, 2022- Current
● Collect specimens according to established procedures. This includes, but not limited to: drug screens, biometric screening and insurance exams.
● Administer oral solutions according to established training.
● Research test/client information and confirm and verify all written and electronic orders by utilizing lab technology systems, Client contact, and approved tools.
● Obtain identification and accurately enter billing information and collect payments when required.
● Processing specimens including: labeling, centrifuging, aliquoting, freezing and preparing for transport as required by test order.
● Read, understand and comply with departmental policies, protocols and procedures.
● Assist with compilation and submission of statistics and data when required.
● Maintain all appropriate phlebotomy logs in a timely manner. HCA Houston Healthcare, Kingwood Tx — Phlebotomy Technician August 2021- April 2022
● Performed routine venipuncture in multiple hospital settings including emergency room, the floors, outpatient and responding to codes.
● Also work as a lab assistant, processing, rejecting, preparing specimens for analysis.
● Continuing developing exceptional bedside manner, playing a key part in making the patients feel safe, and well taken care of.
● Productive while working in a high stress environment. Gulf Coast Regional Blood Center, Humble, Tx — Phlebotomy Technician
November 2019 - June 2021
● Performed routine venipuncture in a donor setting.
● Responsible for daily QC, making sure all medical supplies were stocked.
● Developing great bedside manner while dealing with numerous types of donor reactions.
● Labeling and setting up kits, preparing donors for different types of donations.
BPL Plasma, Humble, Tx — Phlebotomist
October 2018 - July 2019
● Perform routine plasmapheresis procedures, ensure safety of all donors further developing multitasking skills.
● Working in a high stress environment building bonds with donors to make them feel more comfortable about the procedure.
● 3 Month Promotion to Business Development Specialist
Over all marketing for the center, employee incentive programs, also keeping track of the budget and statistics.
LabCorp, Kingwood, Tx — Internship
June 2018 - July 2018
● Perform routine venipuncture on various types of patients including bariatric, geriatric, pediatric as well as patients with severe disabilities.
● Also worked under a phlebotomist with 30+ years of experience. USA Parking IAH Airport, Houston, Tx — Valet Attendant Supervisor January 2018 - June 2018
● Manage inventory of keys.
● Manage safety and security of vehicles.
● Conduct transactions.
● Continue to develop customer service skills and proficiency in multitasking.
● Maintain office etiquette and a strong sense of professionalism. Houston Police Department, Houston, Tx — Attendant, Manager, Clerk
October 2016 - October 2017
● Car Attendant- Transport HPD Employees (Civilians and CLassified).
● Books Manager- Manage and schedule vehicle loans.
● Inventory Clerk- Manage vehicle and key inventory, and vehicle maintenance procedures.
● Developed strong customer service and multitasking skills. EDUCATION
Lone Star College, Kingwood, Tx - Phlebotomy
January 2018 - June 2018
● Nationally Certified Phlebotomist
● Member of International Dean’s Society
Humble High School, Humble, Tx - High School Diploma August 2012 - May 2015
● GPA 3.8
● AP and Dual Credit courses
ACTIVITIES
Passionate about business and the medical field and I volunteer with the Houston Food Bank. I quickly move into leadership positions in professional environments. I am currently pursuing a career in the tech side of the medical field and I am nationally certified as a Phlebotomy Technician. Also efficient in conversational spanish.