Experienced Office Administrator and Coordinator

Joni Hayden

Loranger, LA ***** +1-985-***-**** ***************@*****.***

Professional Summary

I am a confident, career oriented, dependable and reliable, hard-working individual willing to learn. The large gap you see in my work history is time I took off to specifically be a stay-at-home mom. Work Experience

Office Coordinator/Shipping Receiving Clerk

CHEP Hammond, LA

December 2020 to April 2024

• Managed daily office operations, scheduling, and administrative support

• Monitored freight schedules, routing, and transportation costs

• Communicated with suppliers, carriers, and customers regarding shipment status

• Prepared shipping documents, customs paperwork, and invoices

• Assisted with data entry, filing, and document management

• Served as the primary point of contact for clients, visitors, and staff

• Handled phone calls, email correspondence, and customer inquiries professionally

• Ensured compliance with safety regulations and company procedures

• Resolved shipment discrepancies and communicated issues to vendors and customers

• Maintained confidential records and ensured compliance with company policies Office Manager

About You Sitting Services Covington, LA

July 2009 to April 2020

• Managed daily office operations to ensure efficiency and productivity

• Supervised administrative staff and coordinated workflow

• Maintained office supplies, vendor relationships, and service contracts

• Scheduled meetings, managed calendars, and handled correspondence

• Managed payroll processing for 100+ employees, ensuring accuracy and compliance

• Maintained payroll records and ensured compliance with labor laws

• Assisted with hiring, onboarding, and employee records management

• Maintained confidential employee and company information Accounting Clerk II

Delchamps Distribution Center Hammond, LA

August 1995 to February 1998

• Encoded checks written in stores for the correct amount they were written for using 10-key encoders

• Sorted checks by Bank institutions using sorter machine

• Balanced logs at end of business day to the penny

• Finding any discrepancies that would cause logs to be off over than one cent

• Used microfilm system to find and track down a check

• Research and find any NSF checks

• Dealt with New Orleans Federal Reserve Bank at end of business day daily Education

Computer Software (Trade school)

Ruth Cook’s School of Computers Hammond, LA

May 1998 to August 1998

• 500 hours of completed school hours in learning each computer program and earned a certificate for each

• Took paralegal courses that school offered

• Job placement was offered and I received a job offer in New Orleans at an answering service and accepted the offer High school diploma

Loranger High School Loranger, LA

August 1991 to May 1995

Skills

Accounts receivable Manufacturing company experience Staff training Accounts payable Employee onboarding Customer service 10 key typing Empathy Problem-solving Dependability Microsoft Office Payroll Microsoft Word Accounting Microsoft Excel Attention to detail Canva Research

Certifications and Licenses

Driver's License

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