HR Professional - Talent Development & Compliance Experts

MAriah reynolds

HUMAN RESOURCES PROFESSIONAL

Phoenix, Arizona, United States 585-***-**** **.***********@*****.*** www.linkedin.com/in/mariah-reynolds- 873853238

PROFESSIONAL PROFILE

People Operations professional with 8+ years of experience driving the development and implementation of effective HR policies, programs, and practices that attract, develop, and retain the best talent in the organization. Collaborates with stakeholders to develop and implement people and talent strategies that align with business objectives and drive team engagement, performance, and retention. Motivates and inspires a delightful company culture of inclusivity, openness, and transparency in alignment with the company’s core values. WORK EXPERIENCE

SPeD COMPLIANCE CLERK Stride Education Remote Present Stride Education is a leading education company that provides innovative online and blended learning programs for students across the United States. The organization partners with schools and families to deliver high-quality, personalized educational experiences that support student success.

As a Special Education Compliance Clerk, I support the special education department by ensuring student records, documentation, and processes remain accurate, organized, and compliant with federal, state, and district regulations. I work closely with school leaders, special education staff, and families to maintain compliance, monitor deadlines, and support the delivery of services for students with disabilities..

● Maintain accurate and compliant special education records, helping ensure the timely completion of IEPs, evaluations, and required documentation.

● Monitor deadlines and compliance requirements for student services, reducing the risk of missed timelines and audit findings.

● Collaborate with multidisciplinary teams, school staff, and families to streamline communication and support student needs.

● Improve recordkeeping and tracking processes, increasing efficiency and supporting smooth special education operations across multiple cases.

HUMAN RESOURCES SPECIALIST & TALENT ACQUISITION MANAGER Western School of Science & Technology Phoenix, AZ 2022-2025

As a Human Resources Specialist and Talent Acquisition Manager, I served in a key leadership role overseeing talent acquisition, employee relations, onboarding, compliance, and HR operations. I partnered with school and district leaders to attract, hire, and retain high-quality staff while ensuring alignment with organizational goals and employment regulations.

● Led full-cycle recruitment and hiring for instructional, administrative, and support roles, strengthening staffing across the organization.

● Improved teacher retention, contributing to an increase from 59% to 88% over a two-year period.

● Streamlined onboarding, compliance, and HR processes, increasing efficiency and improving the employee experience.

● Partnered with school and district leaders to address employee relations, support performance management, and align talent strategies with organizational goals.

ACCOUNT ASSOCIATE WM Remote 2021-2022

As an Account Associate, I supported customer accounts, strengthened client relationships, and ensured high-quality service delivery. I partnered with internal teams and customers to resolve issues, improve account performance, and support business growth.

● Managed a portfolio of 150+ customer accounts, ensuring timely service, issue resolution, and account retention.

● Increased customer satisfaction by 20% through responsive service, proactive communication, and timely problem resolution.

● Supported revenue growth by identifying upselling opportunities and contributing to a 15% increase in account value across assigned accounts.

● Resolved 95% of customer inquiries within established service-level timelines, improving operational efficiency and client experience WORK EXPERIENCE CONTINUED

OFFICE MANAGER Uncommon Schools Rochester, NY 2018-2021 As Office Manager, I supported daily school operations in a fast-paced environment serving 600+ students and 80+ staff members. I managed front office functions, attendance systems, scheduling, and communication to ensure smooth and efficient school operations.

● Managed front office operations supporting 600+ students, 80+ staff, and daily school-wide communication needs.

● Coordinated attendance tracking and student records, maintaining accurate daily reporting for 600+ students.

● Reduced response times by approximately 30% through improved scheduling, communication flow, and administrative support systems.

● Supported leadership and staff with high-volume administrative requests, improving efficiency and overall office operations. PLACEMENT SPECIALIST GSWNY Rochester, NY 2016-2018 As a Placement Specialist, I supported talent acquisition and high-volume recruitment efforts by sourcing, screening, and placing volunteers and families into appropriate troops. I managed the full candidate lifecycle—from initial inquiry through placement—while ensuring a positive candidate experience and strong community engagement across multiple service units.

● Managed high-volume recruitment, sourcing, and placement of girls and volunteers, ensuring timely and accurate matches to troop opportunities across service areas.

● Conducted candidate screening, intake, and follow-up communications, supporting a strong and consistent candidate experience throughout the recruitment lifecycle.

● Built and maintained candidate pipelines by coordinating with families, volunteers, and troop leaders to improve engagement and placement success.

● Collaborated with stakeholders across multiple service units to streamline the placement process and improve overall recruitment efficiency.

● Maintained accurate data within recruitment and placement tracking systems, supporting reporting, compliance, and performance visibility.

EDUCATION

ASSOCIATE DEGREE Monroe Community College Rochester, NY 2016 SKILLS

● Problem solving

● Project management

● Team building

● Attention to detail

● Time management

● Verbal communication

● Strategic planning

● Critical thinking

● Team building

EXPERTISE

● Talent Acquisition & High-

Volume Recruiting

● Full-Cycle Recruitment

(Sourcing, Screening, Selection,

Onboarding)

● Employee Relations &

Performance Support

● HR Compliance & Personnel File

Management

● Applicant Tracking Systems

(ATS) & Recruitment Tracking

● Candidate Pipeline

Development & Management

● Stakeholder & Cross-Functional

Team Collaboration

● Onboarding & New Hire

Integration

● Data Accuracy, Reporting &

Documentation Compliance

● Customer Service & Account

Management (Client-Facing

Support)

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