682-***-**** ********.***********@*****.*** Fort Worth, TX
PROFESSIONAL SUMMARY
Thorough and highly organized professional with experience in healthcare and customer service environments. Skilled in patient care, administrative support, data entry, scheduling, customer communications and maintaining accurate records. Proven ability to work efficiently in fast-paced settings while ensuring accuracy, confidentiality, and excellent customer service.
SKILLS
HIPPA and OSHA knowledge and compliance
Inventory management
Insurance verification
Billing and claims processing
Appointment scheduling
Data entry and documentation
Customer Service
4-Handed Dentistry and dental procedure knowledge
Cash handling and POS systems
Cross-selling/Upselling services
WORK EXPERIENCE
Registered Dental Assistant Hulen Crossing Family Dental, Fort Worth, TX 01/2017 – 12/2024
Assisted in more than 150 dental procedures a month, enhancing patient care and efficiency.
Managed inventory and reduced supply cost by 15% through effective oversight.
Prepared treatment rooms and sterilized instruments according to safety standards.
Recorded patient information and updated electronic dental records
Scheduled appointment and coordinated patient follow-ups.
Educated patients on oral hygiene and post-treatment care.
Sales Associate TJ Maxx, Burleson, TX 08/2014 – 03/2017
Delivered exceptional customer service in a fast-paced retail environment.
Resolved customer concerns professionally and efficiently.
Processed sales transactions accurately using POS systems
Managed inventory, stocked merchandise and maintained store presentation.
Consistently met or exceeded sales and customer satisfaction goals.
EDUCATION
Registered Dental Assisitant Program 04/2016 – 02/2017
Concorde Career College, Grand Prairie, TX
Awarded Valedictorian for graduating with the highest cumulative GPA in the class.
Associate of Arts 01/2013 – 05/2015
Tarrant County College, Fort Worth, TX
High School Diploma 08/2009 – 05/2012
North Crowley High School, Fort Worth, TX
Graduated Cum Laude 3.5 – 3.7 GPA
CERTIFICATIONS
Dental Assisitant Certification
AED/CPR Certification
OSHA Training
Nitrous Oxide Certification
ADDITIONAL QUALIFICATIONS
Bilingual: English and Spanish
Strong attention to detail and accuracy
Excellent verbal and written communications skills
Proficient with dental software and office technology