Community Support & Program Facilitator Resume

SUMAYO A. AHMED

226-***-**** **************@*****.*** Walkerton, Ontario N0G 2V0

Highlights of Qualifications:

● Outstanding ability to understand and carry out oral and written instructions

● Strong interpersonal skills

● Passionate for creating exceptional guest experience

● Ability to learn quickly and build relationships

● Works effectively both independently and as part of a team

● A highly motivated and strong work ethic

● Takes initiative and intervenes in conflict situations Work Experience:

Neighbourhood Community Leader September 2022 - May 2026 House of Friendship: Kitchener, ON

● Worked with the Community Development Worker and co-facilitator to plan, implement, and evaluate evidence-informed programs for children, youth, adults and families at one or more of the community centres

● Managed lineups, participant concerns and requests, and communicating behavioural expectations at programs

● Lead children, youth, and adults with special needs such as autism spectrum and ADHD

● Prepped, cooked, and served the children and youth at each program alongside my coworkers

● Lead activities and supervised the children and youth who participate in the programs

● Completed administrative tasks including registration, record keeping and tracking expenses

● Kept accurate program records for attendance and a final report

● Worked with co-facilitator to set up and keep the program space well organized and clean I also managed program supplies

Student Personal Support Worker January 2026 - April 2026 Hilltop People Care: Cambridge, ON

● Assisted residents with daily living activities, including safe lifts and transfers, bathing, and feeding, promoting independence, comfort, and dignity

● Provided palliative care to residents

● Assisted in the monitoring of care given to residents ensuring it is in accordance with the established plan of care by observing residents and reporting findings to immediate supervisor as well as documenting

● Documented information pertaining to the care of residents as directed

● Worked side-by-side with RPNs and your care team to deliver safe, compassionate care

● Actively participated in shift reports, care conferences, and team huddles, contributing to planning and improving resident care.

● Created meaningful moments by connecting with residents, celebrating milestones, and making them feel valued

Team Member / Baker April 2025 - September 2025

Tim Hortent: Walkerton, ON

● Greet & welcome guests with hospitality

● Took orders and used a cash register

● Kept the restaurant clean and organized

● Received inventory during regular deliveries

● Stocked and organized inventory as well as trained fellow employes

● Quick and efficient while working in the drive thru while completing guest orders

● Produced quality baked goods and prepared foods

● Monitored supply inventory levels to ensure efficient restaurant operations

● Follow food safety and cleanliness standards

Summer Camp Counselor June 2021 – August 2021

Adventure4Change: Waterloo, ON

● Ensured that camp policies were enforced and campers were safe

● Designed and administered camps alongside colleagues

● Facilitated daily arts and crafts projects for a group of kindergarten to grade 6 campers

● Trained volunteers and worked alongside them

● Prepared food and beverages for the children daily

● Intervened and supervised challenging behaviors from campers

● Responded promptly to parents’ concerns with telephone calls, emails, and in-person Skills

● Proficient in MS Word & PowerPoint

● Excellent leadership & teamwork skills

● Excellent communication skills

● Cleaning and organizational skills

● Problem-solving skills

● Attention to detail

● Quick learner

● Reliable

● Excellent timeline and deadline

management skill

● Excellent multitasker

Education

Personal Support Worker: Conestoga College 2025-2026 High School Diploma: Waterloo Collegiate Institute 2017-2022 Certificates/Awards

● Basic Life Support Certificate 2025-2026

● First Aid & CPR level C Certificate 2023-2026

● Food Handler Certificate 2023-2028

● Crisis Intervention Training Certificate 2025

● WHMIS Certificate 2023

● Award: Memorial Award (WCI)2022

● Award: School Bus Operators Award (WCI) 2021

● Award: Outstanding Results in the Visual Arts (WCI) 2018

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