Sheri Jones
Looking for a position in a Restoration or Construction office
Vallejo, CA 94591 +1-707-***-**** *******@*******.*** Professional Summary
I have been employed in the Restoration industry for 20 years with the last 10 years being in an Admin capacity and Office Manager
Work Experience
Job File Coordinator
Servpro Benicia/Martinez/ SE Vallejo Martinez, CA April 2022 to Present
Answer phones
Take in new losses enter into our data base and dispatch crews to the loss,track all file documentation within the database
- Take the crew sketch and scope of work enter into Xactimate and produce a preliminary estimate-Upload all program jobs through our corporate audit system for accuracy and payment using guidelines for each carrier. Keeping updated on all changing guidelines by reading through bulletins and taking part in webinars as they become available Invoice jobs using Quickbooks online, take customer payments Office Manager
Cornerstone Construction Company Fairfield, CA
November 2019 to February 2022
• Processed daily transactions
• Maintained office efficiency by organizing operations and procedures
• Communicated with clients and Insurance companies
• Maintained and supervised office operations
• Fulfilled clerical activities
Office Manager
Servpro of Fairfield Fairfield, CA
January 2016 to November 2019
• Supervised office staff
• Supported and trained staff
• Communicated with clients
• Processed billing on a daily basis and upload claims for payment
• Fulfilled clerical activities
• Maintained office supply inventory
• Maintained office efficiency by organizing operations and procedures
• Estimate writing using Xactimate for water,fire, mold, bio and pack out with some build back Project Manager
Servpro of Fairfield Fairfield, CA
October 2014 to August 2016
In charge of producing all jobs from start to finish Building a relationship with the customer and each Adjuster assigned Managing the crew keeping within man hours budgeted for each job Walking each job to provide a sketch and scope of work to the office Providing all documentation to the office to bill the job correctly and efficiently Education
High school diploma
Mt. Diablo High School Concord, CA
September 1983 to June 1987
Skills
QuickBooks Project Management Xactimate Water Damage Restoration Claims documentation management Project Coordination Accounts Payable Administrative experience Microsoft Excel Microsoft Office Accounting Bookkeeping Complex insurance claims processing Accounts Receivable Record keeping Policy interpretation Fire Restoration Leadership Restoration Organizational skills Microsoft Word Computer literacy Commercial insurance knowledge English Office manager experience Office experience Time management Construction Estimating Mold Remediation Office Management Customer service Restoration industry experience Auditing uploads for accuracy Insurance claim adjustments processing Certifications and Licenses
Driver's License
IICRC WRT and FSRT
Additional Information
Authorized to work in the US for any employer