Operations Specialist with 12 Years Experience
Resume:
Misti Price
Saltville, VA *****
**************@*****.***
Professional Summary
Results-driven machine operator with 12 years of experience in food service, office administration, and customer service. Proficient in data entry, Microsoft Office, and customer service. Proven ability to troubleshoot equipment malfunctions and maintain high standards of customer service. Work Experience
Machine Operator
SCHOLLE IPN PACKAGING-Chilhowie, VA
February 2019 to Present
• Performed regular maintenance on machines to ensure optimal performance.
• Troubleshoot malfunctions in equipment or processes.
• Trained new operators and implemented new division operator training program to improve retention rates and increase production.
• Inspect finished workpieces to ensure conformance with specifications.
• Read job orders to determine product specifications and tooling instructions.
• Documented daily production data and submitted accurate time logs to keep management up-to-date. Food Service Worker
Smyth County School Board-Marion, VA
July 2017 to February 2019
• Complied with company service standards and adhered to inventory and cash control procedures.
• Stocked supplies such as food, dishes, utensils, and cleaning materials.
• Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Cashier/Customer Service
Buck’s Drive In-Saltville, VA
January 2014 to July 2017
• Greeted customers who came to place their food orders.
• Answered incoming calls in a timely manner.
• Received cash and check payments; dispensed the correct change.
• Kept the work area clean and organized for quick work.
• Helped customers who had questions and concern
Office Assistant
Southwest Virginia Community Health Systems-Saltville, VA August 2007 to August 2008
• Gathered and processed paperwork, such as insurance policies, claims, and renewals, ensuring accuracy and completeness of data.
• Maintain electronic and hard copy filing systems for all insurance documents.
• Perform data entry tasks to update client information and input new policy details into company’s database.
• Review and verify data, such as age, medical history, and risk assessments, to determine insurance premiums and coverage.
Education
Diploma in None
Northwood high - Saltville, VA
2004 to 2008
Skills
• Data entry
• Microsoft Office
• English
• Customer service
• Front desk
• Microsoft Word
• Typing
• Office experience
• Microsoft Excel
• Microsoft Powerpoint
• Computer skills
• Microsoft Outlook
• Time management
• Organizational skills
• Sales
• Phone etiquette
• Administrative experience
Certifications and Licenses
Medical Billing and Coding
October 2024 to Present
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