Detail-Oriented Data Entry & Operations Specialist

Stephanie Henry

Data Entry Specialist Permit Coordination & Office Operations

Plano, TX · 817-***-**** · **********@*****.***

PROFESSIONAL SUMMARY

Detail-oriented data entry and operations specialist with 5+ years of experience managing high-volume documentation, database maintenance, and permit and compliance coordination across fast-paced environments. Proven ability to maintain accurate records across multiple concurrent projects, manage CRM data entry, and serve as a dependable point of contact for customers and internal teams. Strong written and verbal communication skills with a customer-first approach. Proficient in Microsoft Office (Outlook, Excel, Word). PROFESSIONAL EXPERIENCE

Bank of America — Operations & Data Coordinator Jul 2024 – Sep 2025

– Managed high-volume data entry and record maintenance across CRM and project tracking platforms, ensuring accuracy and completeness across 300+ concurrent activity records monthly

– Maintained master databases and compliance documentation, updating records as requirements changed and ensuring all files, approvals, and submissions were current and properly organized

– Compiled and distributed reports tracking project status, approvals, and outstanding items for leadership review

– Served as central communications point of contact for a large-scale operations initiative, managing written and verbal correspondence across multiple internal teams simultaneously

– Coordinated cross-functional activity across concurrent workstreams, prioritizing competing tasks and maintaining accuracy under deadline pressure

– Processed and tracked submissions through internal review workflows, flagging missing documentation and following up to ensure timely completion

Sethi Global — Operations Coordinator Mar 2024 – Jul 2025

– Entered, updated, and maintained project and customer data across CRM platforms throughout the full project lifecycle, ensuring data integrity and accurate reporting at every stage

– Coordinated document collection, review, and submission for multiple concurrent projects, maintaining organized digital files and tracking completion status

– Served as primary point of contact between leadership, vendors, and customers, managing communications and ensuring all parties had accurate and timely information

– Prepared and distributed status reports and operational updates, tracking milestones and outstanding items across all active accounts

– Managed multiple concurrent workflows simultaneously, consistently meeting deadlines while maintaining high accuracy in all data and documentation tasks

Chibeke Cosmetics — Operations Coordinator 2020 – 2022

– Coordinated five concurrent project workstreams, managing schedules, documentation, and team communications across distributed groups

– Built and maintained file systems and workflow templates that improved administrative efficiency and ensured consistent record-keeping

– Delivered all projects on schedule while managing competing priorities and maintaining clear, consistent communication with all stakeholders

EARLIER EXPERIENCE: ADMINISTRATIVE & RECORDS COORDINATION Texas Health Resources · Concentra · Labcorp · Immunotek · Denton County Health Department 2015 – 2019

Maintained compliance documentation and patient records across multiple regulated environments. Coordinated administrative workflows, processed applications and records, and collaborated with staff across high-accountability, deadline-driven settings.

EDUCATION

B.A., Medical Sociology — Texas Woman's University CORE CAPABILITIES

Data Entry and Database Maintenance · CRM Platform Management · Permit and Compliance Documentation · Records and File Management · Microsoft Office (Outlook, Excel, Word) · Customer Service and Communication · Report Preparation · Multitasking and Prioritization · Document Coordination · Written and Verbal Communication

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