Operations Leader with Lean Expertise and Change Agent

Keith N Williams

P. O. Box ***, Harbor City, CA *0710

Phone: (312) 774 - 1132 E-Mail: *****@****************.*** Objective

Looking to leverage extensive experience in managing production teams and implementing continuous improvement practices in a Plant Manager role. Known for increasing production output by 20% at USPS and improving safety standards, resulting in a 25% reduction in workplace accidents. Excited to bring these transferable skills to a forward-thinking manufacturing, or service company. Experience

Mr. Influence Coach, LLC 07/14/2020 - Current I founded Mr. Influence Coach, LLC to specializes working with introverts. I understand the unique challenges and strengths associated with being an introvert because I am an INFJ. My approach resonates with the introvert needs of a comfortable and supportive environment that respects introverts’ preference for reflection, solitude, and deeper processing. Our clients benefit from improved communication, emotional support, and networking/social skills.

USPS - Manager, In-Plant Support 05/11/1998 - 05/20/2023 I determined or managed the layout of the workroom floor that maximizes safety and the efficiency of mail flow through the plant. I Advised and consulted with stakeholders to determine the best processing plan and methods. I facilitated all implementation of facility layout changes and tracked and reported on the quantified benefits. Lastly, I did the scheduling and forecasting for employees and machine to ensure an efficient operation with an overall increased productivity.

Education

M.B.A. - Keller Graduate School of Management - Chicago, IL June 2002 I developed my business fundamentals such as leadership, communication, and critical thinking and analytical skills.

B.S. - Northern Illinois University - Dekalb, IL May 1998 Industrial engineers find ways to eliminate wastefulness in production processes. They devise efficient systems that integrate workers, machines, materials, information, and energy to make a product or provide a service.

Special Certification/Skills

Life Coaching Certificate - Accomplishment Coaching (Chicago, IL) 2016 Individual Leadership Program - Landmark (Culver City, CA) 2018 2

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