Sales Associate - Customer Service Specialist

JACQUELIN RODRIGUEZ

Harlingen, TX ***** @ 956-***-**** @ ************@*****.***

PROFESSIONAL SUMMARY

Dynamic Sales Associate with a proven track record at Qualfon Call Center, excelling in customer service and problem-

solving. Recognized for enhancing customer satisfaction through effective communication and teamwork, Skilled in point-

of-sale systems, I consistently achieved sales targets while maintaining a reliable and punctual work ethic.

SKILLS

+ Customer service « Teamwork and collaboration

+ Time management + Problem-solving skills

+ Listening skills + Excellent people skills

+ Reliable and punctual + Exceptional customer service

+ Outgoing personality + Client service

Work History

Sales Associate, 03/2025 - 02/2026

Qualfon Call Center — Harlingen, TX

+ Assisted customers with inquiries and product selection, ensuring high satisfaction levels.

+ Processed transactions accurately using point-of-sale systems to maintain efficient checkout operations.

+ Collaborated with team members to achieve daily sales targets through proactive engagement strategies.

+ Maintained product displays and inventory organization, enhancing customer shopping experience and accessibility.

+ Resolved customer complaints promptly, demonstrating strong problem-solving skills and commitment to service

excellence.

EDUCATION

High School Diploma: 05/2023

Harlingen High School South - Harlingen Tx

* T took a certified medical assistant class course on my senior year and I got certified.

Thad a 3.9 GPA

I went to clinicals at Dr. Concha’s office

LANGUAGES

Spanish

EE ee

Native or Bilingual

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