Dynamic Multisector Professional with Leadership Expertise

RACHELLE SYKES

**A Chestnut st. PO box *** Ellsworth, PA 15331

Home: 412-***-**** · Cell: 412-***-**** · *******@*****.*** PROFESSIONAL SUMMARY

I have done a little bit of everything. From starting out as a welder right out of high school, selling hot tubs and custom pool installation, becoming a store manager in retail, serving, starting my own welding business, then moving up the corporate ladder to sales team lead. Each job has taught me valuable lessons that have molded me into the professional woman I am today.

SKILLS

·Interpersonal Skills · Non verbal language · Problem Solving · Communication · Self Starter ·

·Adaptability · Team Motivation · Leadership · Time Management · Creativity · Organization ·

·Customer Service · Negotiation · Empathy · Interviewing · Training · Telecommunication ·

· Appointment setting ·

Work History

· 09/2020 to Present ~ Lyft

Driving to passengers and transporting them to their desired location in a safe, upbeat, and professional environment while maintaining a 4.9 star rating.

· 11/2019 to 11/2020 ~ American Income Life

Contacting existing and prospective clients via phone, email, or in person to assess their current coverages and discuss their personal needs for more or less based on their budget. Handling client questions, issues,needs, and complaints in a personal and timely manner. Scheduling client meetings and team building meetings on a weekly basis. Interviewing, hiring, and training new employees. Assisting in all training material needed for success. Working individually with each employee to assess both work and personal goals, then learning their specific learning styles and motivations to help create a course of action to achieve their desired outcome.originally began in a sales position, and moved to a leadership and training position in under 3 months.

· 09/2019 to 11/2019 ~ ADT

Meet with new home owners to assess their home security needs. Create package that fits their needs. Manage appointments and sales in a self motivating manor

· 06/2019 to 09/2019 ~ FDS

Water Transfer for frac sites

· 07/2017 to 02/2019 ~ IGS Energy

To be responsible for Hiring and retaining the best. Average employee turn over is roughly 5 months, the majority of my employees are near or at their one year with the company. Create a positive experience for new hires by providing above average training, coaching, and helping develop their talent. Creating Skill based training programs to set each employee up for success in an efficient manor. Personally responsible for making sure the team hits our weekly and monthly budgetary goals while maintaining and low COA and above average SPR.

~Personal Accomplishment: Received Corporate award “Rising Star” for achieving the most sales among new employees within their first 6 month period of employment within a region with staffing of 500+.

~Promoted twice in less than 7 months

· 04/2016 to 09/2019 ~ RC Custom Fabrication (owner) Fabricate Penndot certified road grates, risers, and more in a time sensitive manner. Handle expenses, mileage, taxes, invoices, and many other business necessities.

· 04/2016 to 10/2017 ~ Dubois Diner

Waitress/bartender. Maintain a section of customers simultaneously while effectively up-selling in a pleasant manner.

· 09/2014 to 04/2016 ~ Superior Energy Resources

Production welding, custom fabrication jobs, gas field service, on site repairs, rig mat repairs, custom fabrication designing, and more.

· 02/2013 to 02/2014 ~ Forum Energy Technologies

Read blueprints and fabricate pressure vessels to designated specification. Log job hours and materials used. X-ray inspected. Pipe welding, mig welding, flux core welding, oxy fuel cutting, and more. Confined space certified

· 01/2011 to 09/2011 ~ Global Fabrication

Structural welding with mig and flux core. Pipe welding and fitting with tig. References

Tiffany Morrow ~ 814-***-**** ~ Professional

Constance Dorman ~ 814-***-**** ~ Professional

Nicholas Wells ~ 814-***-**** ~ Personal

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