Creative Writing Aficionado and Customer Specialist

Edward Wainnye

Pawtucket, RI 401-***-**** ***************@******.***

Professional Summary

Customer service and retail professional with experience in cashier operations, sales support, and front-desk responsibilities. Known for reliability, strong communication skills, and creating positive customer experiences in fast-paced environments.

Skills

Cash Handling & POS Systems

Customer Service

Retail Sales Support

Returns & Exchanges

Phone & Front Desk Support

Inventory Restocking

Complaint Resolution

Team Collaboration

Bilingual: English & Mandarin Chinese

Professional Experience

Cashier / Sales Associate – Neon Marketplace

Middletown, RI March 2025 – May 2025

Provided friendly and efficient customer service in a fast-paced retail environment.

Handled cash, card, and digital transactions accurately using POS systems.

Restocked merchandise and maintained organized front-end displays.

Built positive relationships with customers to encourage repeat business.

Receptionist – Jetro & Restaurant Depot

Cranston, RI September 2024 – March 2025

Answered phones, greeted visitors, and directed customers to appropriate departments.

Processed paperwork and maintained organized front desk operations.

Responded professionally to customer inquiries and requests.

Maintained confidentiality of customer and company information.

Cashier – Restaurant Depot

Cranston, RI May 2023 – March 2025

Processed customer purchases efficiently with a high level of accuracy.

Assisted customers with product questions, returns, and reward program enrollment.

Balanced cash drawers and followed store cash-handling procedures.

Adapted to flexible scheduling and supported team operations during busy periods.

Education

Community College of Rhode Island (CCRI)

Associate of Science in Business Management

Expected Graduation: August 2026

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