Registered Dental Assistant & Office Manager

STEPHANIE TRUMBLY

Wylie, TX ***** • 972-***-**** • ************@*****.***

PROFESSIONAL SUMMARY

Experienced Registered Dental Assistant and Dental Office Manager with 10+ years of combined clinical, administrative, insurance, and patient-care coordination experience. Highly skilled in Dentrix, treatment planning, insurance verification, billing, and front- office operations. Known for flexibility, strong communication, and the ability to manage fast-paced dental environments while delivering exceptional patient service. CORE SKILLS

• Registered Dental Assistant (RDA) • CPR Certified • Nitrous Certified

• Dentrix proficiency (charting, scheduling, treatment planning, billing)

• Insurance verification, claims, predeterminations, appeals, collections

• Treatment coordination & case presentation

• Front desk operations, patient communication, scheduling

• Office management, reporting, monthly numbers, team coordination

• Clinical support including impressions, radiography, lab work, and operatory prep

• Proficient in Microsoft Office (Word, Excel, PowerPoint) PROFESSIONAL EXPERIENCE

Ryan Dental Group — Wylie, TX

Front Desk / Insurance & Treatment Coordinator / Office Manager July 2013 – Present

• Manage front-office operations including patient scheduling, phone management, recalls, and payment processing.

• Verify insurance benefits, file claims, submit predeterminations, prepare narratives, and process appeals.

• Create and present detailed treatment plans; coordinate financial arrangements with patients.

• Enter and reconcile insurance checks; oversee billing, collections, and monthly office numbers.

• Track lab cases and manage case flow.

• Support team coordination and plan office outings.

• Maintain strong patient communication and ensure smooth daily office operations.

iSmile Dental — Plano, TX

Dental Assistant

Feb 2012 – July 2013

• Prepared operatories, assisted in implant placement, alveoloplasty, and surgical procedures.

• Performed lab duties: pouring models, trimming, pinning, scanning, and digitally fabricating/printing crowns.

• Assisted with implant denture maintenance, hygiene turnover, and probing.

• Took alginate impressions; processed FMX; completed whitening treatments; fabricated and adjusted bleaching trays.

• Charted treatment in Dentrix and maintained operatory cleanliness and stocking.

• Ordered implant parts and assisted with front-office tasks as needed. Watters Creek Dental (Tammy Weyandt, DDS) — Allen, TX Dental Assistant / Front Desk Assistant

Jan 2010 – Feb 2012

• Assisted chairside in general dentistry procedures; prepared and stocked operatories.

• Performed FMX, alginate impressions, model pouring/trimming, whitening, and bleaching tray fabrication.

• Charted treatment in Dentrix; ordered implant parts and supported hygiene turnover.

• Managed lab cases, filed insurance claims, processed payments, completed predeterminations, and scheduled appointments.

• Provided customer service, recall management, and insurance benefit verification.

Warren & Miller Family & Sedation Dentistry — New Bern, NC Dental Assistant

June 2007 – Oct 2008

• Assisted in all chairside procedures; took impressions, FMX, and participated in mini-implant placement for denture retention.

• Charted in Dentrix and performed whitening, bleaching trays, and lab work as needed.

Receptionist

Jan 2007 – June 2007

• Managed patient check-in/check-out, scheduled appointments, answered phones, and handled payments.

• Filed insurance claims, processed predeterminations, and prepared daily deposits.

EDUCATION & TRAINING

• Dental Careers Foundation at Collin County College — Basic Dental Assisting, 10-week course (June–Aug 2009)

• University of North Carolina at Chapel Hill — Advanced Functions in Dental Assisting (DA II Prep), 12 hrs (April 2008)

• Eastern Area Health Education Center — 40-hr Intraoral Radiography Course

(2007)

• Richland College — General Studies toward Associate of Business Degree

(2006)

• Navarro College — General Studies toward Associate of Business Degree

(2005–2006)

ADDITIONAL EXPERIENCE

• Cheerleading & Gymnastics Coach (leadership, communication, team coordination)

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