Customer service representative, communications manager for a business

DENISE

CHRISTIAN

+1-656-***-**** *****************@*****.***

*** ***** **** ******, **** Ohio 45804

Experience

Cashier

Murphy’s USA Lima Ohio 12/2025 — 3/2026

Crew Member

Wawa Tampa, Florida 10/2019 — 04/2020

Maintained a pristine workspace by strictly adhering to company sanitation guidelines and food safety regulations. These efforts consistently resulted in perfect health inspection scores and a safe environment for all guests. Resolved complex customer complaints professionally and efficiently to preserve brand loyalty. These positive interventions successfully restored guest satisfaction and maintained high service ratings. Actively promoted daily special offers and seasonal menu items to incoming customers. This focused upselling strategy contributed directly to increased average transaction values. Monitored ingredient usage patterns to accurately project supply order requirements and prevent stockouts. Efficient ordering protocols ensured fresh ingredients were always available for daily operations. Upheld strict corporate brand standards across all daily deli preparations and guest interactions. Consistent execution of these protocols strengthened the brand reputation for quality and reliability. Managed rapid-paced service lines during peak commuting hours with composure and precision. Efficient multitasking allowed for rapid order delivery without sacrificing quality or accuracy. Customer Service Representative

General Dynamics Information Technology Brandon, Florida 04/2018 — 04/2020 1. Delivered high-quality customer service and administrative support while successfully managing demanding academic and professional commitments. Demonstrated strong adaptability, resilience, and a proven ability to meet organizational objectives and complete tasks in a timely, efficient manner. Commercial Driver

Convenient Transportation Chattanooga, Tennessee 01/2018 — 01/2018 Cashier/Sales Associate

TravelCenters of America Seffner, FL January 2017 — October 2019 Provided customer service and processed transactions as a cashier in a high-volume truck stop environment. Cashier

Circle K Seffner, FL January 2014 — January 2016 Delivered high-quality customer service, processed transactions accurately, and maintained store cleanliness. Crew Member

Subway Clair-Mel City, FL March 2008 — November 2013 Crew member

Education

Howard W. Blake High School, May 2001 — August 2005 High school diploma

Erwin Technology Center, 05/2010 — 01/2011

Business Management

Skills

Cash Handling Cashiering POS

Sales Math Microsoft Office

Data Entry Host/Hostess Commercial Cleaning

Microsoft Word Busser Retail Sales

Serving Experience Customer Service Communication Skills Loss Prevention Merchandising Basic math

Search engines Cash register Serving

Languages

English

Relocation

Willing to relocate: Anywhere

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