Bilingual Administrative & Care Coordination Specialist

DiYana Garcia Resume

DiYana Garcia

Bilingual Translator Utilization Review Care Coordinator

Cleburne, TX 817-***-**** ***************@*****.*** PROFESSIONAL SUMMARY

Bilingual (English/Spanish) administrative and healthcare coordination professional with 15+ years of experience in utilization review, care coordination, finance operations, and office administration. Skilled in claims processing, patient/member support, payroll, and compliance documentation. PROFESSIONAL EXPERIENCE

Finance Office Coordinator – NorthPointe First Baptist Church (2016–2024)

- Managed donations, payroll, A/P, A/R, and reconciliations

- Maintained HR files and vendor invoices

- Provided bilingual translation support

Substitute Teacher – Joshua ISD (2013–2023)

- Supported K–12 classrooms (22–24 students)

- Delivered lesson plans and classroom management

- Bilingual student support

Bilingual Care Coordinator / Utilization Review – Amerigroup (1997–2011)

- Managed up to 300 member accounts daily

- Processed authorizations and claims

- Provided bilingual member/provider support

International Sales Assistant – Williamson-Dickies (1997–2001)

- Managed Latin American accounts and orders

- Bilingual customer service and data entry

Administrative Assistant – OB/GYN Office (1992–2008)

- Scheduling, billing, insurance verification

- Medical office coordination

EDUCATION

High School Diploma – Southwest High School

SKILLS

Bilingual English/Spanish Utilization Review Care Coordination Payroll A/R A/P General Ledger Bank Reconciliation Microsoft Office Data Entry Reporting

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