Data Entry Clerk with 15+ Years Experience

Todd A. Hamo

714-***-**** Cell

*********@*****.***

https://www.linkedin.com/in/toddhamo

Resume

Your DATA ENTRY Clerk

Professional Summary:

Accomplished Customer Service and Data Management professional with over 15 years of experience in Customer Service roles, inputting, editing, crafting and optimizing content for technology, architectural, and marketing sectors. Skilled in producing compelling marketing materials, technical documentation, and user manuals, with a proven track record of enhancing customer engagement and driving sales through precise, impactful communication. Proficient in SEO, CRM platforms, and Microsoft Office Suite, with expertise in data management and software troubleshooting. Order entry and Customer Service for an architectural details retailer, helping company achieve three (3) consecutive months of record sales. Adept at collaborating cross-functionally to deliver high-quality content under tight deadlines.

Core Competencies:

Data Entry

Data Management

Copywriting & Editing

Proofreading & Content Optimization

SEO & Web Content Development

Technical Writing & Documentation

CRM (Goldmine, Microsoft Outlook)

Microsoft Office (Word, Excel, PowerPoint, Access)

Database Management & Conversion

Software Troubleshooting (AutoCAD, CADVANCE)

Project Coordination & Trade Show Representation

Recent Work History

Sales and Support Consultant, Partnership with Furukawa Information Technology, Anaheim, Calif. Consultant role. Sales, Support, and Development roles in a partnership with President & CEO of Furukawa Information Technology.

September 2013 – Present

(Also Data Entry, Data Management, and multiple other roles, Furukawa Information Technology, 1998-2005.)

Administrative/Information Technology Support Volunteer,

2-1-1 Orange County Homeless Services Referral Service; Santa Ana, Calif. Office support role and I.T. support role. Included some data entry and scanning documents. December 2015–March 2016.

Domain Owner, Part-time Blogger and Media Manager for Website, The Daily Decibel website.

Included Data Management, creation of media content, and providing information for visitors in the contexts of careers, jobs, hearing health, noise abatement, noise mitigation, and U.S. Veterans. September 2009 – September 2013.

Staffing/Customer Service Representative, Abbott Temporary Staffing Services, mostly at a computer products retailer in Orange County, CA. September 2009 – March 2010.

Temporary Research Assistant, Temporary Administrative Assistant, Phase One, Inc., Environmental Consultants, Tustin, Calif (former location).

March 2007 – November 2008. Included Data Entry in Word, and Microsoft Outlook e-mail. Drawings via SmartDraw software. Extensive use of Microsoft Word, SmartDraw site plans, data entry, and conversion to Adobe Acrobat PDF formats.

AWARDS / ACHIEVEMENTS / ABILITIES

Longest-serving employee of Phase One, Inc. over my tenure

Longest-serving employee of Furukawa Information Technology, Inc. over my tenure

Dean’s List, Fall Semester 1989 Cal State Fullerton School of Humanities

Skilled musically in piano and keyboards

Orange County Chess Champion, Orange County, California

Accepted into MENSA, The High IQ Society

EDUCATION

Biola University: Secondary Teaching Credential in English and Mathematics, 1993-1995

Cal State Fullerton: Bachelor’s Degree: B.A. in English Literature, 1993

U.C. San Diego: Undergraduate studies; accepted into Structural Engineering Program, 1987

References available upon request.

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