Multilingual Customer Service & Hospitality Professional
Resume:
Diangelo Dubois Washington
Age: **
Email: ******************@*****.*** Cellphone:
Date of Birth: January 23, 1995
Location n: 694 Turner Church Road
City: Enigma,State: Georgia
QUALITIES
Organized: Strong ability to manage responsibilities efficiently in both personal and professional environments while maintaining productivity and structure.
Proactive and Self-Starter: Identifies solutions quickly when challenges arise and works independently or collaboratively to resolve issues.
Responsible: Demonstrates reliability, accountability, and commitment to completing assignments successfully with excellent customer service standards.
PROFESSIONAL SUMMARY
Customer-focused professional with over 10 years of call center experience, 6 years supporting tourism and guest services operations, and 2 years of bartending experience in fast-paced environments. Bilingual in English and Spanish. Skilled in hospitality service, customer relations, workflow coordination, and team support. Seeking opportunities in
hotel operations, call center service roles, warehouse leadership support, or bartending positions. GOALS
To contribute strong customer service skills, teamwork, and reliability toward organizational success while maintaining high satisfaction standards for clients and guests. Committed to professional growth, operational efficiency, and supporting a positive work environment. STUDIES
2010 – 2012
Robert E. Lee High School
2012 – 2014
Berrien Learning Performance Center (High School Diploma) SKILLS
Customer Service & Call Center Operations
Hotel & Guest Relations Support
Warehouse Coordination & Team Assistance
Bartending & Beverage Service
Microsoft Word, Excel, PowerPoint, Outlook
Office Equipment Operation (printers, scanners, fax systems) Internet Research & Data Entry
Basic Web Design Knowledge
LANGUAGES
English – Fluent
Spanish – Fluent
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