Administrative Assistant with 15+ Years Experience

SAMANTHA BROWN

Fredericksburg, VA ***** 540-***-**** ***************@*******.***

LinkedIn: linkedin.com/in/samantha-b-b50388228

ADMINISTRATIVE ASSISTANT OFFICE ADMINISTRATION CUSTOMER SERVICE

Administrative professional with 15+ years of experience supporting executives, managing communications, maintaining records, coordinating schedules, and providing exceptional customer service. Proven expertise in Microsoft Office, Google Workspace, document preparation, confidentiality, and office operations.

CORE COMPETENCIES

Administrative Support • Office Operations • Customer Service • Record Management • Written Communications • Calendar Management • Data Entry • Microsoft Office • Google Workspace • Meeting Coordination • Database Maintenance • Confidentiality • Team Collaboration PROFESSIONAL EXPERIENCE

Public Partnerships LLC Attendant Care Worker 2026–Present

• Maintain accurate documentation, coordinate schedules, and communicate with multiple stakeholders while ensuring confidentiality and compliance. IPAS Executive Assistant to CEO 2022–2025

• Prepared executive communications, reports, and correspondence.

• Managed calendars, meetings, records, and stakeholder communications.

• Reduced scheduling conflicts by 38% through proactive coordination and process improvements. Rocket Software Executive Assistant / Office Manager 2007–2021

• Provided administrative support, managed records, coordinated meetings, and handled customer inquiries.

• Improved office processes, increasing administrative efficiency by over 30%. EDUCATION & CERTIFICATIONS

Diploma, Business Administration Alison (2026)

Certificate, Office Administration & Management Alison (2026) Diploma, Human Resources Alison (2026)

GED Washington, DC (2022)

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