Data Entry Clerk with Compliance & Admin Expertise
Resume:
DIANE SALAZAR
Administrative Operations Specialist Operational Compliance Financial Records Management Process Integrity
Campbell, CA
***********@*****.***
linkedin.com/in/dianesalazar
Professional Summary
Versatile Administrative Operations professional with over 15 years of experience in regulatory compliance, financial oversight, and process optimization. A former business owner with a 14-year track record of maintaining 100% adherence to state and federal standards (BAR/OSHA). Proven expertise in managing complex document triage, fiscal reconciliation, and cross-functional communication within high-liability environments. Highly proficient in Google Workspace and MS Office, with additional technical skills in WordPress and HTML/CSS. Committed to institutional integrity, data accuracy, and providing exceptional support to diverse stakeholder groups. Core Skills
● Administration: Institutional Record-Keeping, Document Triage, Procurement, Scheduling.
● Compliance: Regulatory Standards (BAR/OSHA), Data Integrity, Confidentiality Protocols.
● Technology: Advanced Google Workspace, MS Excel (Auditing/Formulas), QuickBooks Online.
● Web Management: WordPress (CMS & Content Updates), HTML/CSS, Digital Resources. Tools
● Operations & Finance: QuickBooks Online (Foundations), Fiscal Reconciliation, Vendor Contract Admin, Google Workspace & MS Office Suite.
● Data & Auditing: Data Verification (Sheets/Excel), Formula-Based Auditing, Raw Data Import/Export, Records Lifecycle Management.
● Web & Content: WordPress (CMS management), HTML/CSS, Documentation Maintenance.
● Communication: Slack, Zoom, MS Teams, Cloud-Based Project Management
(Asana/Notion).
Experience
JULY 2021 - JANUARY 2025
Zum Services, Inc., Redwood City, CA - Vendor Operations Associate (Remote)
● Managed end-to-end documentation and intake for 300+ vendor partners, ensuring 100% adherence to district and California state regulatory standards. 2
● Verified bi-monthly payout data by importing raw trip records into Google Sheets and utilizing established formulas to identify and resolve financial discrepancies.
● Partnered with Accounting, Customer Support, and Product teams to streamline administrative workflows, reducing manual processing time and error rates.
● Served as the primary escalation point for school district administrators, providing clear, professional communication to resolve complex inquiries and partnership challenges. OCTOBER 2016 - NOVEMBER 2020
Kango, San Francisco,CA - Support Operations Coordinator (Remote)
● Engineered new onboarding workflows that reduced partner ramp time by 50% while increasing the rigor of safety document verification.
● Developed safety protocols and training documentation focusing on SELPA (Special Education) and medical/behavioral safety standards.
● Authored comprehensive operational playbooks and training manuals used to manage service disruptions and ensure adherence to behavioral safety standards.
● Managed full-cycle driver lifecycle from specialized recruiting through document collection and performance tracking.
JANUARY 2001 - APRIL 2015
Dayton Automotive, Inc, Sunnyvale, CA - CEO / Co-Owner
● Directed all administrative and operational functions for a high-volume service business, maintaining a 14-year record of 100% compliance with OSHA and BAR (Bureau of Automotive Repair) standards.
● Acted as the lead representative for all regulatory audits and state inspections, achieving a perfect record of zero citations over the duration of ownership.
● Managed vendor ecosystems and supply chain integrity, auditing complex invoices for accuracy and negotiating service contracts to ensure fiscal responsibility.
● Oversaw sensitive legal and financial operations, including P&L management, insurance renewals, and payroll compliance for a diverse technical staff.
● Utilized WordPress and HTML/CSS to manage the organization's digital presence and ensure information accessibility for a broad client base. Education & Certifications
Business Administration Studies Southern New Hampshire University (100+ Credits Completed) Google Project Management Professional Certificate (Specialization in Progress) Intuit Bookkeeping Professional Certificate (Refresh in Progress / Foundations Completed) Data Analysis for Business DataCamp (Coursework in Progress) Front-end Web Development (HTML/CSS) Coding Dojo, April 2021
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