CARISSA S. BURROUGHS
*** ****** **., ***** *******, NC 27540
***********@*****.***
PROFESSIONAL SUMMARY
Dynamic and results-driven event management professional with 10+ years of experience producing high-impact corporate, academic, and nonprofit events in fast-paced, evolving environments. Expert in end-to-end event management, organizational communications, and stakeholder engagement. Adept at collaborating with cross-functional teams, owning all aspects of the event lifecycle—from concept to completion to deliver exceptional experiences that align with organizational culture and objectives. Recognized for creativity, operational excellence, and measurable impact in enhancing team engagement.
PROFESSIONAL EXPERIENCE
North Carolina State Engineering Foundation – Raleigh, NC Lead Event Coordinator, February 2015 - October 2025 Lead planning and execution of 100+ foundation events, including board meetings and large scale functions for up to 300 guests.
Collaborate with cross-functional teams and leadership to create strategic event experiences reflecting organizational culture.
Direct vendor negotiations and secured event resources, achieving 15% average cost savings on logistics and procurement.
Develop post-event feedback protocols to measure attendee satisfaction and drive continuous improvement.
Managed stewardship and administration of annual corporate donor support, ensuring on-time proposal and report submissions.
North Carolina Central University School of Law – Durham, NC Assistant to the Director of Development, December 2010 – January 2015 Directed management and acknowledgement of donor gifts, ensuring 100% accuracy in processing and reconciliation.
Produced and managed communications and events supporting board engagement and alumni relations.
Oversaw production of key publications and led timely website updates for news and events outreach.
Implemented measurement and evaluation processes for events and donor communications, resulting in improved engagement metrics. North Carolina Department of Justice – Raleigh, NC Consumer Specialist, Telemarketing Fraud, December 2007 – November 2010 Managed and resolved 200+ telemarketing fraud complaints annually from initial intake to final resolution.
Delivered public education workshops on fraud prevention to 1,000+ community members and professionals.
Produced legal documents and research, supporting successful prosecution of fraudulent companies in 95% of investigated cases. Trained and supervised volunteers to provide direct aid to scam victims, focusing on the elderly and high-risk groups.
EDUCATION
North Carolina State University – Raleigh, NC
B.A. Mass Communications, December 2000
ADDITIONAL SKILLS
Event & Project Management
Office Management
Client and Donor Relationship Management
Social Media Management & Certification
Magazine & Newsletter Publishing
Microsoft Office Suite (Word, Excel, PowerPoint, Publisher) Database Management
Public Speaking & Presentations
Website Management
Vendor Negotiation & Budgeting
Customer Service Excellence, Dealing with Difficult Customers (Certified) Cross-functional team collaboration
Internal communications management
Creative problem solving in high-growth, rapidly changing environments