Data-Driven Business Analyst - SQL - Tableau - AWS/Azure

Rajul Arya

(***)***–**** • **********@*****.*** • www.linkedin.com/in/rajularya2 •Profile

Summary

Analytical and results-driven Business Analyst with 4+ years of experience supporting enterprise systems, automating reporting, and creating data-driven solutions using SQL, Python, Excel (including VBA), and Tableau. Proven success in improving performance metrics, automating workflows, and delivering dashboards and insights to cross-functional teams. Strong background in cloud-based tools (AWS, Azure) and production support in global organizations. Skilled at transforming complex data into clear, actionable insights for business decision-making.

Education

Master of Science, Business Analytics, 4/4 GPA July 2025

Grand Canyon University, Phoenix, Arizona

Bachelor of Science, Computer Science and Engineering April 2018

Kalinga Institute of Industrial Technology, Bhubaneswar, India

Professional Experience

Wipro Technology (Client: British Petroleum) Business Analyst / Application Developer Sep 2020 – Jul 2023

Developed automated Excel-VBA reports and SQL scripts to optimize monthly business reporting and alerting processes, reducing manual effort by 60%.

Built custom data extraction and monitoring tools to improve real-time tracking of application health and KPIs.

Collaborated across DevOps, QA, and DBA teams to manage deployments and ensure data integrity in production environments.

Created and managed dashboards for performance monitoring using Tableau and Power BI.

Supported data discrepancy resolution through query optimization and root-cause analysis.

Wipro Technology (Client: Marathon Petroleum and National Grid) Production Support Engineer Jan 2019 – Sep 2020

Maintained large-scale production systems and provided real-time incident support on AWS, Azure, Oracle, and Salesforce.

Automated alert systems and developed custom SQL-based macros to streamline issue detection and escalations.

Assisted with data validation, data cleanup, and developing custom scripts for daily operational reporting.

Participated in system upgrades, access audits, and performance tuning initiatives.

Academic Projects

Grand Canyon University Graduate Student Jan 2024 – Jul 2025 Capstone Project – Predicting Customer Churn in Telecom

Built machine learning models (Logistic Regression, Decision Tree) to predict churn; conducted EDA and hypothesis testing.

Visualized key insights with Tableau dashboards and recommended strategies to improve customer retention.

Student Dropout Prediction

Designed a classification model with 87% accuracy using academic and financial data.

Delivered interpretable decision-tree outputs to support academic advising.

Technical Skills

Languages: Python, SQL, VBA, R (beginner)

Tools: Excel (Pivot Tables, Power Query, Macros), Tableau, JIRA, Confluence, Power BI

Platforms: AWS Console, Azure, Oracle Cloud, Salesforce

ML/Analytics: Logistic Regression, Decision Trees, Smoothing Models, EDA, Hypothesis Testing

Awards and Recognition

•Star Performer Award, Wipro – For client service excellence (2021)

•Stewardship Award, Wipro – For leading application transition projects (2022)

Certificates

•IBM Data Analyst Professional Certificate – Completed comprehensive training in data analysis, Excel, SQL, Python, and data visualization techniques.

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