Senior Project Manager - Agile and Digital Transformation Expert

Michael Ostrich, CSP-SM

Mount Laurel, NJ · 215-***-**** · ****@*********.*** · linkedin.com/in/mostrich

SENIOR PROJECT MANAGER PROGRAM MANAGER

Agile/Scrum · Digital Transformation · B2B SaaS · Cross-Functional Delivery · IT & Business

Senior Project Manager and Certified Scrum Professional with 10+ years delivering digital products across agency, financial services, healthcare, and B2B SaaS. Leads distributed cross-functional teams applying Agile, waterfall, and hybrid methodologies with Project Management Professional-level discipline.

PROFESSIONAL EXPERIENCE

Advertising Specialty Institute (ASI), Trevose, PA (January 2026 - Present)

Senior Project Manager

Directs end-to-end delivery of ASI Supplier Central, a B2B SaaS supplier portal for the promotional products industry; reports to the Director of PMO.

Leads a 15-person cross-functional team, majority offshore, running 2-week sprint cycles; delivered 6 production releases to date.

Facilitates all Agile/Scrum ceremonies - sprint planning, standups, sprint refinement, retrospectives, and backlog grooming - across distributed time zones.

Produces bi-weekly sprint demo videos documenting completed work for stakeholder and executive review.

Coordinates concurrent delivery workstreams across UX, software development, QA, and product operations, balancing dependencies and execution priorities.

Owns full project lifecycle - scope definition, resource planning, risk identification, and change request management - with ongoing governance reporting to PMO leadership.

Tools: JIRA, SharePoint, Microsoft Copilot, Microsoft Office Suite

Saatchi & Saatchi Canada, Toronto, Ontario (January 2025 - January 2026)

Freelance Project Manager

Engaged initially to support AEM content execution; quickly recognized for broader digital project leadership capabilities and transitioned into a dedicated project management role within a team of 9 PMs serving a Canadian Tier 1 automotive client (Toyota Canada).

Led end-to-end delivery of AEM-based initiatives across Toyota.ca, managing 4–5 concurrent workstreams including vehicle model year changeovers, legal/regulatory rollouts, and cross-departmental marketing content rollouts.

Managed relationships with 10+ Toyota Canada stakeholders across Marketing and Information Services, translating priorities into delivery plans and resolving blockers in real time.

Collaborated within a tight-knit team of PMs, orchestrating a shared resource pool of 30-40 people across design, development, strategy, analytics and QA to execute against evolving roadmaps with precision and cost-efficiency.

Applied Agile methodologies to track progress, manage scope shifts, and deliver on KPIs; known for transparent communication and results-focused execution.

Strengthened portfolio governance by aligning cross-functional efforts, anticipating interdependencies, and driving continuous improvement across projects.

Tools: JIRA, SharePoint, Adobe Experience Manager (AEM), AWS Workspace, MS Planner, Adobe Workfront, Trello, Monday.com, Confluence, Microsoft 365 Copilot

Collabera, Wilmington, DE (September 2024 - December 2024)

Program Manager

Placed at Barclays Bank via staffing engagement to support delivery of a new credit card product; managed cross-functional execution from requirements through QA and release readiness.

Led Agile ceremonies - daily standups, sprint planning, retrospectives - for a 15-person team operating under aggressive timelines in a regulated financial services environment.

Maintained alignment between Barclays stakeholders and cross-functional delivery teams on scope, deliverables, timelines, and governance decisions.

Tools: JIRA

WongDoody, New York, NY (November 2021 - September 2023)

Senior Digital Project Manager / Program Manager

Served as lead project manager on the Google account; led UX-focused digital initiatives including development of demos for Google's proprietary software products.

Managed project budgets ranging from $50K to $300K per month across a 10-person team, overseeing the full project lifecycle from brief through delivery.

Built and implemented Agile framework and ceremonies from scratch for the team, establishing sprint cadences, planning sessions, and retrospectives in an environment without prior Agile adoption.

Collaborated with Business Development to shape presentations and support new business opportunities and client growth.

Set clear expectations for team members and clients while managing the full project lifecycle from brief and kickoff through review and delivery.

Maintained project documentation across status, financials, meeting notes, and action items; delivered consistent reporting to clients and internal stakeholders.

Identified issues and risks early, escalated when needed, and owned resolution to protect scope, timeline, and quality.

Tools: MS Project, Smartsheet, Asana, Jira, Workamajig

Freedom Mortgage, Mount Laurel, NJ (August 2020 - November 2021)

Project Manager & Scrum Master, Digital Delivery Office

Drove Agile adoption across the Digital Delivery Office; delivered internal training on Agile methodology to teams across the organization and rotated between teams to implement Agile practices company-wide.

Partnered with business stakeholders and IT delivery teams - including Product Owners, Development, and Quality Assurance - to define project objectives, scope, and success criteria.

Directed projects through the full lifecycle, coordinating resources and execution to achieve goals and meet established timelines.

Measured and monitored progress at defined checkpoints to ensure delivery on time, within budget, and aligned to expectations.

Negotiated project plans, time frames, and trade-off with Business Partners, and apprised management of impact to project while appropriately balancing project scope, schedule, budget, quality and risks.

Developed, analyzed and managed project plans and appropriate project management documentation.

Tools: JIRA, SharePoint

Signant Health, Blue Bell, PA (September 2019 - August 2020)

Project Manager, Client Services

Managed 4-5 simultaneous client accounts at Signant Health, supporting development and maintenance of multiple clinical trial studies under aggressive timelines.

Acted as the primary daily liaison for a 10-person cross-functional team - including Application Specialists, Validation Specialists, Solution Architects, Data Management, and Quality Management - across internal and external stakeholders.

Delivered complete, current project documentation to track scope status and provided detailed weekly reports to clients via email and conference calls.

Kept internal team members on track for on-time deliverables and managed prioritization in collaboration with clients.

Tools: TrialManager, Workfront, JIRA, Confluence

OTHER EXPERIENCE:

Digital Project Manager - TRELLIST December 2018 - September 2019

Digital Capabilities Manager - BRISTOL MYERS SQUIBB December 2017 - July 2018

Project & Relationship Manager - JP MORGAN CHASE & CO August 2017 - November 2017

EDUCATION/CERTIFICATION

Certified Scrum Professional (CSP-SM), Scrum Alliance

Advanced Certified ScrumMaster (A-CSM), Scrum Alliance

Certified ScrumMaster (CSM), Scrum Alliance

ITIL Foundation

Bachelor of Arts (B.A) in Communications, Temple University 1998

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