Payroll Specialist with 9+ Years of Experience

REBECCA DREVYANKO Payroll Specialist

757-***-**** ************@*******.*** Williamsburg, VA www.linkedin.com/in/rebecca-drevyanko CAREER SUMMARY

Detail driven Payroll Specialist with 9+ years of experience in multi state payroll, tax compliance, and ADP Workforce Now. Proven success processing high volume payroll with 100% on time accuracy, resolving complex pay discrepancies, and ensuring federal, state, and local compliance. Strong analytical skills with advanced Excel proficiency, garnishment administration expertise, and a reputation for accuracy, confidentiality, and exceptional employee support. Seeking to bring payroll excellence to a growth focused organization. TECHNICAL SKILLS

Payroll Systems: ADP Workforce Now, PROCAS, Paychex Payroll Functions: Multi State Payroll, Garnishments, Tax Filings, Reconciliations, Timecard Auditing Compliance: Federal & State Tax Regulations, W 2/941/940, SUTA Tools: Advanced Excel (VLOOKUP, PivotTables, Formulas), Data Analysis PROFESSIONAL EXPERIENCE

PAYROLL SPECIALIST & HR SUPPORT PROSOFT Virginia Beach, VA Jan 2021 – March

• Processed biweekly payroll for 200+ employees in ADP Workforce Now, ensuring 100% on time and error free execution.

• Reconciled payroll registers each cycle, identifying and correcting discrepancies before finalization.

• Audited timecards in PROCAS, resolving missing punches, incorrect hours, and coding errors prior to payroll run.

• Managed multi state garnishments, child support orders, and tax levies with full compliance.

• Resolved employee pay inquiries within two business days, improving satisfaction and reducing repeat issues.

• Supported HR with employee record updates, onboarding documentation, and benefits related payroll adjustments. SENIOR PAYROLL SPECIALIST Paychex Allentown, PA Sept 2017 – Jan 2021

• Maintained 98% payroll accuracy across a portfolio of 200 small business clients.

• Processed payroll tax filings (941, 940, W 2, SUTA) with 99% compliance accuracy.

• Provided expert payroll guidance to clients, improving retention and satisfaction scores.

• Completed 20+ hours of annual payroll tax and compliance training to stay current on regulatory changes.

• Identified recurring client errors and implemented corrective processes that reduced support tickets. REMOTE CUSTOMER SUPPORT SPECIALIST QVC Chesapeake, VA Oct 2010 – Feb 2025

• Assisted 50+ customers daily with account updates, order changes, and billing questions.

• Met or exceeded all performance metrics, including call quality, resolution time, and customer satisfaction.

• Identified issues, analyzed account details, and delivered clear solutions to improve customer outcomes.

• Strengthened communication and problem solving skills that directly support payroll inquiry resolution. EDUCATION

ASSOCIATE’S DEGREE Accounting Tidewater Community College 2017 – 2025

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