Senior Project & Program Manager with Digital Transformation Expertise

ALEXANDRIA PHUONG NGUYEN

******************@*****.*** Philadelphia, PA

PROFESSIONAL SUMMARY

Results-driven, analytical, and adaptive Project/Program Manager with over 5 years of experience leading cross-functional teams, driving strategic digital transformations, and optimizing operational workflows. Proven expertise in managing end-to-end project lifecycles, mitigating risks, and delivering complex solutions within Agile frameworks. Adept at bridging the gap between technical, financial, and business stakeholders to execute high-stakes initiatives on time and under budget.

PROFESSIONAL EXPERIENCE

DEPARTMENT OF ENERGY Washington, DC

Contract Specialist (Project & Financial Management Focus) 01/2025 – 10/2025

Financial Administration: Partnered with finance divisions to track expenditures; reviewed project deliverables to ensure government fund utilization was justified and cost-effective.

Funding Approvals: Prepared and compiled formal funding justification documentation for agency authorizing officers to facilitate smooth administrative procurement approvals.

Project Closeout: Authored contract closeout records at project termination; audited accounts and reconciled final vendor invoices to de-obligate remaining funds and prevent waste.

ACCENTURE Philadelphia, PA

Business Integration Analyst (Project Management Office) 04/2022 – 01/2025

Program Implementation: Led complex digital transformation initiatives across 3 cross-functional product teams to successfully deploy S4 SAP HANA utilizing Agile frameworks.

Data-Driven Analysis: Engineered granular, KPI-driven data models and weekly deep-dive analyses to build strategic business cases for executive decision-making.

Process Optimization: Led automated onboarding process improvements and stakeholder change frameworks, securing a 9% reduction in user adoption timelines.

AMAZON Cherry Hill, NJ

Regional Area Manager 08/2019 – 10/2021

Program & Workforce Administration: Directed administrative, performance, and strategic goals for a regional business unit consisting of 350+ personnel across multiple geographic locations, scaling weekly production outputs from 60K to 85K+ units.

Strategic Partnerships: Collaborated with corporate Operations, Supply Chain, and HR units to design, implement, and track regional strategic initiatives aimed at optimizing logistical execution.

U.S. ARMY NATIONAL GUARD

Chemical, Biological, Radiological, and Nuclear Specialist 11/2013 – 11/2019

Meritorious Recognition: Awarded the Excellent Soldier Award at the National Training Center (2019)

EDUCATION & CERTIFICATIONS

Bachelor of Science in Business Administration Liberty University

Certifications: Google Project Management Certificate (2025) AWS Certified Cloud Practitioner (2021)

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