Senior Software Engineer Focused on Generative AI and IA/Automation

ANDREW BERG

SENIOR SOFTWARE ENGINEER

657-***-**** • *************@*****.*** • LinkedIn

SUMMARY

Experienced senior software engineer with 10 years of expertise in utilizing cutting-edge technologies to drive business outcomes and enhance user experiences. Proficient in various programming languages and frameworks, with a specific focus on generative AI projects, operational efficiency, and team leadership. PROFESSIONAL EXPERIENCE

Maya AI, Tampa, FL 2024.02 – Present

Lead Software Engineer

• Led the team to build Robotic Process Automation (RPA) system automate complex workflows, increasing contact rate significantly to over 70% and the conversion rate to 35%.

• Designed and implemented a workflow studio canvas to enable seamless management of workflows.

• Integrated MCP to enable real-time, context-aware interactions within the system.

• Built prompt engineering studio and engine to create, evaluate and manage custom prompts.

• Developed Infrastructure as Code (IaC) solutions using Terraform and AWS to ensure scalable and repeatable deployments.

• Integrated third-party services including Slack, Calendly, Typeform, and SMS services to expand platform functionality.

• Built ELK (Elasticsearch, Logstash, Kibana) dashboard for real-time system performance tracking and analysis.

• Led efforts to achieve SOC compliance, ensuring adherence to security and regulatory standards.

• Provided mentorship, led code reviews to maintain high standards of code quality and foster professional growth among team members. Scale AI, San Francisco, CA 2021.09 – 2024.02

Senior Full Stack Developer

• Spearheaded the development of a Model Evaluation Platform that allowed teams to test, compare, and validate generative AI models at scale.

• Implemented Retrieval-Augmented Generation (RAG) workflows to enhance information retrieval, improving the efficiency and accuracy of AI-generated responses.

• Integrated modern LLM frameworks including LangChain to orchestrate and monitor complex generative workflows

• Developed a comprehensive system for model fine-tuning, allowing for enhanced model performance based on specific data sets.

• Integrated Stripe payment solutions into the platform, enabling secure and seamless online transactions for both web and mobile users.

• Optimized database schemas and queries for high performance and quick access to large datasets essential for LLM training.

• Collaborated with cross-functional teams to integrate advanced machine learning models into the platform to enhance natural language processing capabilities.

• Developed and deployed MLOps pipelines for automating model training, validation, and deployment.

Presto, San Carlos, CA 2019.02 – 2021.08

Senior Software Engineer

• Spearheaded the design and implementation of RESTful APIs, facilitating seamless data exchange and integration for AI-driven automation solutions within restaurant environments.

• Ensured efficient database interactions, creating a robust and scalable back-end architecture to support real-time order processing in drive-thru systems.

• Improved data pipelines to enhance data processing and scheduling, crucial for analytics and operational insights in high-traffic restaurant settings.

• Played a key role in database schema design using PostgreSQL, implementing complex SQL queries for data manipulation and retrieval to support fast, accurate order handling and reporting.

• Built a comprehensive data processing and analytics module, enabling efficient data transformation and analysis, pivotal for generating insights for business and product teams.

• Integrated Datadog and PagerDuty to track system health and quickly address issues in mission-critical order processing, ensuring reliable performance.

• Integrated Azure services to enhance cloud capabilities, streamline deployment, and optimize resource management for scalable web applications. Walmart Global Tech, San Francisco, CA 2014.09 – 2018.12 Full Stack Developer

• Built web interfaces using HTML, CSS, and JavaScript, ensuring seamless user experiences across diverse devices for a consistent look and feel.

• Enhanced site efficiency by incorporating advanced frontend technologies like React, Angular and Vue, resulting in a 30% improvement in page load times and an elevated user interface.

• Collaborated with UX/UI designers to convert design concepts into precise, high- quality UI components, utilizing tools for meticulous mockup realization.

• Customized admin dashboard aesthetics using React-Admin, aligning with corporate branding guidelines and creating a cohesive visual identity.

• Adopted responsive design strategies, employing frameworks like Tailwind CSS to construct scalable and maintainable user interfaces that adapt to various screen sizes.

• Integrated Laravel with SQL and NoSQL databases to ensure efficient data management and optimized performance.

• Engaged with a broad spectrum of clients, from niche local businesses to burgeoning startups, delivering CRM enhancements tailored to their unique customer engagement needs.

SKILLS

• Back End Development: Python, Django, Flask, FastAPI, Numpy, FAISS, Langchain, LangGraph, LangSmith, LiteLLM, Spark, Celery, MongoDB, MySQL, PostgreSQL, Supabase, GraphQL, Neo4j, SQLAlchemy, Selenium, Kafka, Elastic Search, Kibana, Node.js, ExpressJS, NestJS, OpenAPI, Terraform, PHP, Laravel, Wordpress

• Front End Development: React, React Native, Next.js, Angular, Vue, Svelte, HTML, JavaScript, TypeScript, CSS, Tailwind CSS, Bootstrap, MUI, Redux

• Cloud Platforms: AWS, Azure, GCP

• DevOps: Git, Docker, Kubernetes, Jenkins, JFrog, Codefresh, ConfigCat, Synk, Sentry

• Methodologies: Agile, Jira, Scrum

• Others: C/C++, C#, Java, .Net, Golang, Rust, Ruby on Rails, Haskell, Scala EDUCATION

National Taiwan University 2010 – 2014

Bachelor of Computer Science

Contact this candidate