J O D I M A S S I E
jm
Case Management
Electronic Medical Records
Mental Health
Harm Reduction
Crisis Management
Computer Literacy
Strong Communication
I am a seasoned human service professional, graced with over a decade of experience in the realms of case management, mental health counseling, and the stewardship of residential care. S K I L L S
Profile
E D U C A T I O N
Major: Public Administration- in progress
METROPOLITAN COLLEGE OF NY
GRADUATE SCHOOL
Major: Psychology Minor: Youth Studies
BACHELOR OF ARTS
E X P E R I E N C E
PROMESA INC.
UNIQUE PEOPLE SERVICES INC
2023- PRESENT
2023-2023
ASSISTANT PROGRAM DIRECTOR
Oversee and facilitate community resource connections for individuals with mental health conditions to ensure access to housing, healthcare, and supportive services.
Collaborating with care teams, community organizations, and government agencies.
Fill apartment vacancies in a timely manner, including requesting referrals from the NYC CAPS system
·Schedule and participate in case conferences for high-risk clients
·Ensure all documentation complies with OMH regulations PROGRAM MANAGER
Managed 24-hour OPWDD IRA Residence
Supervise 15 staff members, including temp and on-call workers. Managed and organized the day-to-day activities for individuals with intellectual disabilities and behavioral health.
Oversee medication compliance for dual-diagnosed individuals. Collect and review behavioral data for individuals daily. Daily monitoring, review, and submission of billing documentation
·Providing direct oversight and monitoring of financial resources PROMESA INC.
2019-2023
CASE MANAGER
Managed a caseload of up to 6 adults in a 24-hour transitional setting Meet with clients weekly to discuss goals and objectives on individualized service plan
Coordinate with providers to ensure proper and consistent care
·Educate clients on medication management and symptom management skills
·Coordinated community resources and support services for up to six adults in a transitional setting, ensuring access to healthcare, housing, and social services.
New York, NY
****.******@*****.***
CUNY Lehman College