Administrative Office Specialist with Customer Focus
Resume:
EXPERIENCE
SANTA CLARA VALLEY WATER DISTRICT
Office Specialist
January 2021 to July 2021 (6-month contract)
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Produced high-quality documents, spreadsheets, and presentations for internal and customer facing needs.
Delivered clerical support by handling range of routine and special requirements.
Prepared packages for shipment, pickup, and courier services for prompt delivery to customers
Received and routed business correspondence to correct departments and staff members.
Responded to inquiries from callers seeking information
Carried out administrative tasks by communicating with clients, distributing mail, and scanning documents
TEKSYSTEMS
Administrative Assistant
January 2014 to July 2016
Maintained Records for management on budget and monthly spending
Submitting background checks and drug tests
Create signage and pamphlets for services
Coordinate in office events
Answering phones and delegating calls
Train and develop new employees on policies
Handled client correspondence and tracked records to foster office efficiency
Purchased office supplies, maintained accurate records of expenses, negotiated vendors contracts.
Maintained strict confidentiality with sensitive information, financial documents, records, and personal matters.
TRADER JOES
Customer Service Associate
January 2006 to January 2014
Provided general information of products and services required
Recorded inventory and restock orders
Trained and facilitated new associates
Loaded, unloaded, and stocked daily shipments
Provided primary customer support to internal and external customers
Resolved concerns with products or services to help with retention and drive sales
EDUCATION
Unitek College
Licensed Vocational Nursing, August 2018
Westmont High School
Highschool Diploma, June 2004
SHEENA WEISS
OFFICE SPECIALIST
OBJECTIVE
Knowledgeable and dedicated customer service professional. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed, and process optimization. Articulate, energetic, and results-oriented with exemplary passion for developing relationships, cultivating partnerships, and growing businesses.
SKILLS & ABILITIES
Business Office Administration
Daily and Monthly Reporting
Switchboard Operations
Proficient in MS Suite
Managing Calendar
WPM 65
Daily Data Entry
Mail sorting and routing
Strong interpersonal skills
Attention to detail
VITALS
E **********@*****.***
L: Santa Clara, CA 95051
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