Remote Data Entry & Front Office Support Specialist

LATRICIA MUHAMMAD

Jonesboro, GA 404-***-**** ***********@*****.***

PROFESSIONAL OBJECTIVE

Entry-level healthcare and administrative professional seeking a Medical Secretary, Medical Receptionist, or Healthcare Support role within a hospital or clinical setting. Brings strong customer service experience, medical front-office training, and knowledge of medical billing, coding, and healthcare administration to support efficient patient care and office operations.

CORE SKILLS

Medical Reception & Front Office Support • Patient Scheduling & Customer Service • Medical Insurance Enrollment Assistance • Medical Billing & Coding Fundamentals • Data Entry & Record Keeping • Accounting Basics • Cash Handling & Transactions • Retail Sales & Merchandising • Inventory Recovery & Organization PROFESSIONAL EXPERIENCE

Retail Commission Sales Associate – Macy’s (Oct 2019–Present) Sell furniture products in a commission-based environment while providing exceptional customer service. Assist customers with purchasing decisions and financing options. Maintain organized and visually appealing sales floor displays.

Service Delivery Consultant – Chime (Aug 2017–Oct 2019) Assisted customers with enrolling in medical insurance benefits. Explained coverage options, maintained accurate documentation, and provided professional, empathetic customer support. Grocery Clerk – Sprouts Farmers Market (Jan 2015–Sept 2017) Stocked and front-faced grocery items, maintained store organization, and assisted customers with product inquiries. Sales Associate – Goodwill of North Georgia (Jan 2012–Jan 2015) Recovered and organized sales floor, processed customer transactions, and delivered friendly customer service. EDUCATION & TRAINING

High School Diploma – Buffalo Traditional

Medical Receptionist Training – Adult Education Center Healthcare Administration – University of Phoenix

Medical Billing & Coding – Ultimate Medical Academy

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