Detail-Oriented Customer Service Leader with 12+ Years Experience
Resume:
Mindy Ruiz
Detail-Oriented Customer Service Representative with 12+ years of experience Phoenix, AZ 85042 **********@*****.*** +1-602-***-****
Professional Summary
Looking for a company where I can utilize my skills, as well as, learn new skills.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Station Manager
GORDON DARBY ARIZONA TESTING-Phoenix, AZ February 2007 to March 2012
•Scheduling
•Ordering supplies
•Hiring/firing personnel
•Quality assurance testing of software
•Personnel Reviews
•Daily Auditing of All Station funds (i.e. Petty cash, Personnel cash collections, daily bank deposits)• Ensure fast fair and accurate testing
Assistant Manager
GORDON DARBY ARIZONA TESTING-Phoenix, AZ June 2005 to February 2007
•Scheduling
•Ordering supplies
•Hiring personnel
•Personnel Reviews
•Daily Auditing of All Station funds (i.e. Petty cash, Personnel cash collections, daily bank deposits)
•Ensure fast fair and accurate testing
•Other assigned duties as directed by station manager
Assistant Training Coordinator
Gordon-Darby Inc.-Phoenix, AZ
March 2005 to June 2005
•Trained newly hired employees for their certification from the state of Arizona
•Did yearly recertification for all existing employees
•Maintained training vehicles
•All other assigned duties
Assistant Manager
Gordon-Darby Inc.-Phoenix, AZ
November 2004 to March 2005
•Scheduling
•Ordering supplies
•Hiring personnel
•Personnel Reviews
•Daily Auditing of All Station funds (i.e. Petty cash, Personnel cash collections, daily bank deposits)
•Ensure fast fair and accurate testing
•Other assigned duties as directed by station manager
Lead Supervisor
Gordon-Darby Inc.-Phoenix, AZ
February 2004 to November 2004
•Supervised test procedures
•Maintained breaks and lunches
•Audit employees on procedures
•Worked closely with management for cross training
•Ensured fast, fair and accurate testing
Full time inspector
Gordon-Darby Inc.-Phoenix, AZ
October 2001 to February 2004
•Inspected vehicles per state requirements
•Provided fast fair and accurate testing
•Performed backup supervisor functions when needed
Full Time Cashier
Southwest Supermarket Glendale, AZ
March 1999 to August 2001
Daily cash handling
Keep area clean and neat
Provided exceptional customer service
Education
Engineering (Some college)
South Mountain Community College-Phoenix, AZ
June 2012 to February 2015
Communications (High school diploma)
South Mountain High School-Phoenix, AZ
September 1993 to February 1996
Skills
•Microsoft PowerPoint
•MATLAB
•Typing
•Time management
•Automotive service
•Load & unload
•Forklift
•Leadership
•Microsoft Word
•Driving
•Java
•Software Testing
•Schematics
•Microsoft Outlook • Heavy lifting
•Customer service
•Quality Assurance
•Negotiation
•English
•Computer skills
•Manual transmission
•Microsoft Office
•Computer literacy
•Moving
•OSHA
•Supervising experience
•Delivery driver experience
•Hand tools
•Microsoft Excel
•Cleaning
•Word processing
•Outdoor work
•Basic math
•Auditing
Languages
• English
Certifications and Licenses
Driver's License
First Aid Certification
CPR Certification
Safe Quality Food Certification Motor Vehicle Inspection License
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