Compassionate Behavioral Health Case Manager

Daveanna Masters

************@*****.*** 681-***-****

Professional Summary

Compassionate Case Manager and Behavioral Health Professional with hands-on experience in substance use recovery, client advocacy, and crisis support. Skilled in case planning, documentation, and working with diverse populations. Actively seeking opportunities in Arizona to support individuals and families through recovery and stabilization services. Professional Experience

Case Manager – Peer Solutions Addiction Recovery Center, Marietta, OH (Feb 2026 – Apr 2026) Provided case management services including needs assessments, individualized service planning, referrals, and ongoing client support. Coordinated care with community resources and maintained accurate documentation.

Behavioral Health Specialist / CDCA – Rigel Residential Recovery Center, Marietta, OH (May 2024 – Present)

Support individuals in recovery by assisting with treatment plans, facilitating group sessions, monitoring client progress, maintaining HIPAA-compliant documentation, and collaborating with clinical staff. Direct Support Professional – The Arc of Putnam County, FL (Aug 2023 – Apr 2024) Provided direct care to individuals with developmental disabilities including medication administration, documentation, and daily living support.

Office Assistant / Receptionist – Washington-Morgan Counties Community Action, OH (Apr 2023 – Jun 2023)

Managed front desk operations, assisted clients with housing resources, and maintained organized records.

Direct Support Professional – Freedom Adult Foster Care Corp, MI (Oct 2012 – Oct 2022) Delivered long-term care, medication administration, and advocacy for clients. Education

Associate in Social Work Technology – Mott Community College, Flint, MI (2018) Core Skills

Case Management • Crisis Intervention • Addiction Recovery Support • Client Documentation • HIPAA Compliance • Care Coordination • Behavioral Health Support • Communication • Microsoft Office Certifications

Chemical Dependency Counselor Assistant (CDCA), Ohio (2024–Present) First Aid & CPR Certified

Valid Driver’s License