Customer service. Support

**** ***** ******* ***

Suite ***

Fort Lauderdale, Florida 33309

USA

PERSONAL and CONFIDENTIAL

Offer of Employment

May 22, 2026

Kourtney Kenny

***** ***** ***** **

103

Charlotte, North Dakota 28262

Kourtney,

We are pleased to confirm the terms of your employment with iQor Holdings US LLC, an iQor company (together with its various affiliates, "iQor"). Effective Date: Jun 05, 2026

Job Title: Agent

Location: Charlotte, or as required

Salary/Wage: 21.00 USD Hourly

Benefits: You will be eligible for iQor’s Benefits as per company policy. Compensation & Payment: You will be compensated for all the time you are engaged to work. Reimbursement for expenses must be approved in writing by the Company pursuant to the expense policy. Payment will be made to your designated bank account every two weeks. Availability of the program or training classes: This Offer Letter is conditional on the availability of the designated program, account training classes or client requirements. If there are no available training classes or the client/designated has changed its requirement/s, the Company has the option to withdraw this offer letter and choose not to commence your employment.

Transfer and Reassignment: During your employment, the Company may reassign you to any work or program for any period of time to meet business contingencies.

Confidential/NonSolicitation: Unless prohibited by state or federal law, as a condition of this offer of employment, and a condition of your continued employment, you agree:

1. To keep confidential, and not disclose, publish or communicate, or permit the disclosure or publication of confidential information to any person or entity other than authorized persons who have a legitimate need to have the information in the course of performing work for the company 2. Any Confidential Information or other information (including any statement, Contract, specification, design, layout, drawing, report, invention or other intellectual property or information relating to the Company or any of its clients) produced by you in performing the work is the property of the Company 3. You will execute all documents and do all acts and things necessary to vest in the Company or any of its affiliates or its parent company, all rights relating to the matters dealt with in paragraph (2)

4. You will handle all official documents of the Company or any of its affiliates, its parent company including their respective clients, with utmost care and keep any information relating to the processes or operations of the Company, which you may have acquired in the course of your employment, confidential at all times and 5. During your employment with iQor and for a period of twelve (12) months following termination or resignation of your employment, you will not directly or indirectly solicit any iQor employee to leave the company of iQor or any client to do business with a company in direct competition with iQor. Collaterals: Upon separation from the Company on account of either resignation or termination, you will be required to immediately return to the Company, without further notice, all assets and property (including any leased assets) of the Company including laptops, computers and its peripherals, documents, files, books, papers, training material and memos whether in hard of soft copy which is in your possession or custody. Failure to do so even after notice, shall be dealt with accordingly. Incentive Pay: You may be eligible for incentive pay, under which you could earn compensation for exemplary performance. If applicable, these payments are contingent upon you being employed with iQor at the time these funds may be paid. Background Check: Your employment is contingent upon successfully passing a drug screen and/or background screen, both where applicable and not prohibited by law. Successfully passing of either is based upon our policy or the policy of one or more of our clients for which you will be providing services. Onboarding & System Installation: Onboarding and system install time is considered working time and will be compensated accordingly. Please report your time to your trainer accurately.

Dealing Rules and Code of Conduct and Staff Regulations: It is a condition of your employment that you fully and faithfully comply with the Company Handbook, Policies and Code of Conduct, and Data Privacy Manual, including all amendments and/or supplements thereto. AtWill Employment: This letter is not an employment contract. You are being employed on an atwill basis, and such employment does not constitute a guarantee that any position will be continued for any length of time or that any job assignment with iQor will be permanent. Your employment may be terminated at any time, with or without notice or cause.

any position will be continued for any length of time or that any job assignment with iQor will be permanent. Your employment may be terminated at any time, with or without notice or cause.

If you have questions about your offer, please email *********.****@****.***. Sincerely,

Geraldine Cook

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