IT Support & Virtual Assistant Specialist resume

Contact

**************@*****.***

www.linkedin.com/in/catherine-

chilaka-2655512a1 (LinkedIn)

Top Skills

Problem Solving

Teamwork

Negotiation

Catherine Chilaka

IT Support Specialist Virtual Assistant Delivering exceptional technical solutions and client experiences. Expert in remote support, problem-solving, and multi-platform communication. Port Harcourt, Rivers State, Nigeria

Summary

Catherine Chilaka is a passionate and dedicated beginner in customer service and virtual assistant roles, committed to providing exceptional IT service and support. Skilled in communication, problem-solving, and organization. Received positive feedback for attentive and empathetic customer interactions. Managed administrative tasks and successfully handled high volume of emails. Adaptable, quick learner, and reliable team player. Eager to contribute and grow in these roles. Example: Successfully resolved complex customer issues by patiently guiding them through troubleshooting steps, ensuring complete satisfaction. I efficiently organized schedules and coordinated meetings, resulting in streamlined operations and improved client satisfaction. I am eager to continue learning and growing in these roles to deliver exceptional service and support.

Experience

Digital Witch Support Community

Customer Service Representative

Education

University of Portharcourt

Food Science and Technology · (December 2023 - November 2028) Page 1 of 1

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