Detail-Oriented Administrative & Compliance Professional
Resume:
Malcolm Varnado
Bear, Delaware
*********@*****.***
Detail-oriented professional with 18+ years of experience in administrative processing, clinical support, and regulatory compliance. Expert at managing high-volume Data Entry and Client Documentation within complex healthcare and financial environments. Proven ability to streamline Clinical Administration processes while ensuring 100% adherence to organizational standards and Regulatory Compliance.
WORK EXPERIENCE
THE ADECCO GROUP Newark, Delaware
Application Processor December 2021 – July 2022
Executed high-volume data entry for financial applications at a major Newark institution, ensuring 100% accuracy in client documentation and adherence to banking regulatory compliance.
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Managed sensitive information within secure databases, demonstrating proficiency in Microsoft Excel to track application status and processing timelines.
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Identified and resolved discrepancies in applicant data to mitigate processing errors and maintain administrative workflow efficiency.
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Initiated formal correspondence with internal departments to facilitate the timely completion of multi-stage application cycles.
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ALLIED UNIVERSAL Delaware City, Delaware
Security Officer March 2020 – August 2021
Monitored refinery access points to identify and prevent the entry of contraband, ensuring strict adherence to facility safety and security protocols.
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Maintained detailed administrative logs for all vehicle and rail traffic, utilizing data entry skills to document logistical movements accurately.
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Demonstrated vigilance in reporting safety hazards and compliance violations to senior management to protect site integrity.
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Coordinated with site operations teams via Microsoft Outlook to manage gate scheduling for high-priority deliveries and shipments.
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REMED RECOVERY CARE CENTERS Paoli, Pennsylvania
Overnight Brain Injury Specialist October 2008 – August 2017 Initiated and managed the implementation of clinical treatment plans, ensuring precise client documentation and full regulatory compliance with healthcare standards.
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Managed complex Patient Services, including vocational and recreational tasks, while documenting progress using medical terminology and clinical administration best practices.
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Drafted daily shift reports and clinical updates, utilizing Microsoft Word to communicate patient status to the broader care team.
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Identified shifts in patient behavior or medical status, providing immediate clinical intervention in alignment with treatment strategies.
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PENNSYLVANIA CLINICAL SCHOOLS Coatesville, Pennsylvania Residential Youth Counselor October 2006 – October 2008 Taught essential life skills to clients to promote successful community integration and positive clinical outcomes.
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Coordinated and executed secure transportation for clients to judicial proceedings and family visits, maintaining detailed logs for clinical administration records.
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• Maintained high standards of patient confidentiality and data entry for all supervised clinical interactions. Demonstrated strong interpersonal skills while advocating for client needs during court-mandated appointments.
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SUPERIOR STAFFING New Castle, Delaware
Collector; Customer Service Representative; Bankruptcy Clerk August 2004 – October 2006 Managed high-volume account collections, utilizing Microsoft Excel to track payment histories and identify delinquency patterns.
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Delivered exceptional customer service by resolving complex account inquiries and complaints via phone and Microsoft Outlook correspondence.
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Processed legal and bankruptcy documentation with high attention to detail, performing letter generation and data entry for court-mandated account blocks.
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Drafted sensitive correspondence for legal proceedings, ensuring all paperwork met strict accuracy and regulatory compliance requirements.
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EDUCATION
WILMINGTON UNIVERSITY New Castle, Delaware
Master of Business Administration in Organizational Leadership, GPA 3.2 August 2010 – May 2012 WESLEY COLLEGE New Castle, Delaware
Bachelor of Business Administration, GPA 3.1 August 2008 – May 2010 ADDITIONAL SKILLS
Clinical Administration: Patient Services, Clinical Documentation, Healthcare Operations, Medical Office Support, Medical Terminology, ICD-10, CPT Coding, Medicare Office Technology: Microsoft Outlook, Microsoft Word, Microsoft Excel, Data Entry, Letter Generation, Administrative Support
Compliance & Operations: Regulatory Compliance, Quality Assurance, Confidentiality Standards, Record Management, Account Collections
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